Ratings based on 938 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Beautiful grounds. Wonderful staff.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
We had a very nice stay here. Beautiful garden and very convenient.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Staff was always helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
5 out of 5
by A verified traveler

Posted 17 Apr 2024
The staff were highly accommodating, and the gardens between the hotels were extremely well kept and very beautiful. With close proximity to Shinagawa station it made travel throughout the city and out of the city very easy. We will definitely stay at the Grand Prince again!
5 out of 5
by A verified traveler from Kenmore

This traveler left a rating score only Posted 15 Apr 2024
4 out of 5
by A verified traveler

Posted 11 Apr 2024
The garden area was amazing.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
It was a lovely stay at the hotel. We stayed 1 night and loved the staff and service. The garden was so zen and it was very nicely decorated for Cherry Blossoms.
4 out of 5
by A verified traveler

Posted 8 Apr 2024
The Garden is amazing
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
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