Ratings based on 698 Verified Reviews

3.9 out of 5
85% of guests recommend
3.8 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Staten Island

Posted 6 Dec 2023
The area is safe and walkable for dining and close to MRT train station....
2 out of 5
by A verified traveler

Overpriced Stay

Posted 24 Nov 2023 on Hotels
We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Feb 2023
private hot spring n cozy room
3 out of 5
by A verified traveler

Overall ok

Posted 17 Jan 2020 on Hotels
There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
4 out of 5
by A verified traveler

Great but no lift

Posted 17 Jan 2020 on Hotels
Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2020 on Hotels
5 out of 5
by A verified traveler from Taipei beitou

Posted 31 Dec 2019
Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
5 out of 5
by A verified traveler from Toronto

Posted 12 Dec 2019
A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.