Ratings based on 472 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2023
The location is excellent surrounded by shopping mall and transportation hub. Even rainy days, you don’t have to worry about bringing an umbrella since you can shop around.
by A verified traveler
Posted 20 Oct 2023
Convenient location. Disposable slippers were provided in the room. Everything was good but the tray in the shower cubicle was too small to put additional shower gels/shampoos. It would be good to have a bigger tray in the shower cubicle.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Posted 16 Oct 2023
We booked a room with twin beds and got the highest floor with a balcony. Toiletries were provided and room was clean. The water pressure for shower was good. Hair dryer was available in the room. Other provided items in the room: coffee and tea, bottled water, disposable slippers. Walking distance to Q Mall and Taipei Bus Station.
by A verified traveler
Posted 21 Sep 2023
Reception opening at 09:30 is not great, when we checked in we got given a very small room with 2 single beds, not what I booked. Room should have been 46sqm and at least one double. English was a massive problem and unable to understand my issue. The booking confirmations did not describe what I booked and therefore unable to show them to help understand and rectify, as far as they were concerned it had 2 beds and that was it.
It did make the stay somewhat less enjoyable and the annoyance of not getting what I paid for isn’t great with little I can do or could do.
by A verified traveler
Posted 28 Jun 2023
by A verified traveler
Posted 6 May 2023
Nice rooms great service
by A verified traveler
Posted 30 Apr 2023 on Travelocity
by A verified traveler
Posted 8 Apr 2023
The first room that we were given were located at level 11 and it was a very old and dirty room with torn curtains, rusty cupboards, bed frames, door and balcony. Totally different from the photos shown online. Worse was the lights turned on and off by itself, the sound of the aircon was also getting louder as the sky gets darker. We suspected if was haunted!! we requested to change the room and was changed to a room located at level 12. This room was much cleaner.. but the lights at the toilet was also blinking non stop. There were also loud knocking on our wall at nights.. is was a very unpleasant and uncomfortable stays. It definitely ruined our holidays. The only plus point is the location. Will i stay here again when i am in taipei, the answer is definitely NO.
by A verified traveler
Not a Hotel (more Serviced Residence)
Posted 27 Dec 2022 on HotelsThe Reception is not where your hotel will be. It is part of a old and run down apartments. Only stay here if you expect a bed and nothing else.