Ratings based on 965 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Perfect location near Ximending. Room is clean but lack of counter space. Room for suitcases but on the floor. Overall, I would still recommend because of convenient to shopping location and transportation
Comment from Hotel Management
28 Apr 2024 by Hotel Midtown Richardson, Hotel Management
"Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.
by A verified traveler
Posted 23 Apr 2024
Location very good. Everything else was pretty average but acceptable
Comment from Hotel Management
28 Apr 2024 by Hotel Midtown Richardson, Hotel Management
"Dear guests,In order to provide better services for your staying, your feedbacks are much appreciated. Our team strives to provide the best service when it comes to hosting our guests. We are looking forward to serve you with growth and improvements in the nearly future.
by A verified traveler from Chula Vista
Posted 23 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!
by A verified traveler from Ampang
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.
by A verified traveler
Posted 20 Apr 2024
The wifi in the hotel and room was really poor, the "instructions" on how to connect to the wifi was quite confusing and did not improve the speed. Other than that, the room was kept quite clean and comes with the usual amenities.
Comment from Hotel Management
21 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!
by A verified traveler
Posted 18 Apr 2024
This property is definitely great for its value. Breakfast included in all rooms.
Easy check-in process.
However, the A/C in the rooms does NOT work. It was humid and stuffy.
The bottom of the restrooms is dirty and has hair from the previous guest.
They also do not check the notebooks inside the rooms. [Not that it matters]
However, I saw notes written from the previous guests who stayed in there. It noted all the negatives about this property/complaints. (This note must have been for the housekeeping to relay, but they didn't even check or clean it out lol)
When I requested 2 extra towels; they refused because in my reservation there was 2 people booked. The hotel is so stingy they cant even accommodate two towels?
I stayed here previously but I do not think I will book with this hotel again.
Quality has definitely gone down over the years.
Comment from Hotel Management
19 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we only provide towels for two people according to the two guest project you booked.We will keep going to provide nicer service to our lovely guests! We'd like to meet you again!
by A verified traveler
Posted 10 Apr 2024
Its in the heart of Ximen. Convenient
Comment from Hotel Management
12 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
29 Apr 2024 by 德立莊酒店, Hotel Management
感謝您入住德立莊酒店，期待您再度入住讓酒店提供更好的服務給您謝謝
by A verified traveler
Posted 2 Apr 2024
Appears they failed to maintain the property (comparison previously) esp how cleanlinesa
Comment from Hotel Management
4 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!
by A verified traveler
Posted 1 Apr 2024
Room was dusty and its very noisy as it is not sound proof. Pillow is very flat as if there is not pillow at all.
Comment from Hotel Management
1 Apr 2024 by Hotel Midtown Richardson, Hotel Management
Dear guest,Thanks for telling us where we still have to improve. We will definitely enhance the training of our staff to get better and better! Thanks for your gentle reminder. We've received all of your opinions, and will definitely put them into our upcoming improvement plans! If there's any inconvenience, we're very sorry. When will you explore Taipei next time. We are looking forward to seeing you again.
