Ratings based on 836 Verified Reviews

4.3 out of 5
69% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Mar 2024
We stayed here for a one night layover and it was perfect. We walked to the night market. The hotel room was very spacious, modern and clean. I would stay here again.
4 out of 5
by A verified traveler

Good but could be better

Posted 28 Jan 2024 on Hotels
Location was very convenient with the MRT nearby. Service staff was helpful and polite but have experienced better at other hotels. Lighting was too dim overall if you need to do any near work. Dim lighting also hides dirt (if any). The platform beds for double and twin rooms are not friendly to anyone with bad knees. Our tv system was just updated and we couldn’t seem to access any local channels. The staff we sought help from also couldn’t help so we left it as such since it was not a major issue to us. Only lift was small and slow. Overall satisfied but have experienced better in other Taiwan boutique hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023
4 out of 5
by A verified traveler from Alameda

Posted 7 Dec 2023
The room setup was very go and use of space in the room was very well thought of.
3 out of 5
by A verified traveler

Ok for the price per night

Posted 2 Dec 2023 on Hotels
The front desk staff are friendly and helpful. It did make the whole experience better but i have to comment about the cleanliness of the room housekeeping. 1. Not vacummed daily 2. Bedsheets are not changed at all throughout my 6 nights stay, which is a bit off, considering the length of stay. 3. No TV entertainment, and anything you want to watch, pay. 4. Breakfast is acceptable but may be a bit too repetitive. 5. Lighting, be it room or corridor, is a bit dark for family stay. 6. Free parking for my rental car is a plus. To be fair, the amount paid per night, is ok but that's what you need to expect.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 12 Nov 2023 on Orbitz
Front desk was exceptionally helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 11 Nov 2023
It was fun and interesting and just a little bit different. Very friendly and helpful staff. The roof garden was poorly maintained.