Ratings based on 557 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Old building but convenient location, mingled with locals, walkable distance to restaurants, shopping places. very good breakfast!
by A verified traveler
Posted 24 Jan 2024
The hotel is walking distance to the mrt station. The room itself is quite huge. Overall, we enjoyed our stay.
by A verified traveler from Santa Clara
Posted 5 Jan 2024
by A verified traveler
Posted 25 Dec 2023 on Orbitz
This place has really gone downhill facilities-wise since staying here ~5 years ago. It is grimy through and through. Towels and threadbare, and they don't refill toilet paper. I think this has to do with a lack of staff and probably COVID, rather than staff not doing a good job. All the staff that I interacted with were great, including the maid service. But there seems to simply not be enough employees working there to keep it up.
On the plus side, the breakfast is good (they got a new coffee machine that is solid, when the past it used to be an instant coffee deal) and the location is incredibly convenient. Pros and cons. But I won't be staying here again in the future.
by A verified traveler
Posted 31 Aug 2023
This hotel need some renovation. Carpets was dirty. The bathroom is dirty as well, the shower head can not stay up, after shower water all over the bathroom. Not recommended.
by A verified traveler
Posted 4 Jun 2023 on Hotels
by A verified traveler
Posted 16 May 2023
Our first day we opted out of getting our room cleaned. The second day we requested a room cleaning in the afternoon. We did not return to our room till past midnight and we were shocked to smell cigarette smoke in our room. It was strong and did not dissipate. We checked a comparison with the hallway and there was no smoke scent outside our room. My partner had allergies throughout the night which he hadn’t the past 2 nights. We shared this with the front desk the next morning and the staff member laughed and apologized. On another note the rest of the hotel was clean and the breakfast options were plentiful.
by A verified traveler from Montreal
Posted 4 May 2023
by A verified traveler
Posted 4 May 2023 on Travelocity
Clean, spacious, and luxurious.
by A verified traveler
Posted 26 Mar 2023
Very run down property. Extremely not worth it for the price
