Ratings based on 989 Verified Reviews

4.7 out of 5
82% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Beautiful facility. Service is top notch. They take care of you from the moment you walk onto the property to the moment you leave. Will be coming back and staying longer.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 28 Mar 2024
We greatly enjoyed our stay. The staff was friendly, the spa facilities were clean and modern. There were very minor signs of wear and tear in the room. My partner booked a Chinese style massage which was supposedly stronger, but it wasn't at all. The massage was overall not great value for the price. Breakfast was delicious, you get to choose between a western style or taiwanesw style breakfast. Both come as a set menu and were delicious.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024
3 out of 5
by A verified traveler

Posted 18 Jan 2024
Very nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 11 Dec 2023
A luxury stay in Beitou for the hot spring experience. The room was lovely with fantastic amenities down to facial toner and even facial mask sheets that are all complimentary. The hotel even provides complimentary use of their lounge wear while staying at the property which is a nice touch. The room comes with mini bar well stocked with full coffee, tea, soft drinks and snacks and are all free. We booked the family suite and the room was huge with separate toilet and bath. The private hot spring in the room really sold the expensive price tag. Staff were extremely friendly and professional. Breakfast was also scrumptious and suits my Asian tastebuds. On the cons, the property feels a tad dated and can use some updating. Guest preferences such as no alcohol should be remembered. I still had plum wine sent to my room on my 2nd night even though I had already informed we are a non alcohol family. Small issue but should be a given for a 5 star property. Housekeeping missed a few spots. Lounge wear was put on the floor as it was dirty but somehow not replaced. Trash in the corner by the curtains was also missed. In room entertainment is limited for sure. but this could be the norm in Taiwan and I’ve been spoilt by other luxury hotels. Beitou is a quiet town and not much to do. Location of the hotel is not the best but they do provide free shuttle bus to the MRT although it is usually very packed and guests end up waiting a few rounds. Overall, still a lovely experience.
5 out of 5
by A verified traveler

Posted 7 Dec 2023
Grand View Beitou is such a unique, luxurious property. We stayed a night for our honeymoon and the staff made us feel so welcome! Would absolutely stay here again for another special occasion.