Ratings based on 164 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Mar 2024
The room with no windows was cool, quiet, clean, and comfortable. Best sleeps I had on my trip around Taiwan.
Comment from Hotel Management
20 Mar 2024 by 夏都富朗酒店, Hotel Management
親愛的夏都富朗酒店貴賓 您好 :感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗,很高興聽到您對此次住宿一切滿意,您的讚美與鼓勵是我們前進的動力,我們會為了提供更加優質的住宿而努力,希望很快能有機會再次為您服務,酒店高樓層客房即將裝修完成,屆時將會展現不同的風貌給所有顧客。 夏都富朗酒店全體員工期待您的再次光臨
5 out of 5
by A verified traveler

Comfortable bed

Posted 2 Mar 2024 on Hotels
The hotel is pretty new. It was the most comfortable bed we’ve had. So was the comforter and pillows.
Comment from Hotel Management
6 Mar 2024 by Château Rich hotel , Hotel Management
Dear Guest, Thank you for choosing Château Rich hotel . It's our pleasure that you satisfied with your stay. Your praise and encouragement are the driving force for us to move forward. We looking forward to your visit again. Best regards.
5 out of 5
by A verified traveler from Wake Forest

Posted 23 Jan 2024
Super clean hotel with an amazing staff. Everyone was very friendly and so helpful. Many staff members speak English which was also very helpful. They would call taxis for us and made us feel welcomed. The buffet was very good also. Conveniently located. Mall is 7 minute walk. Garden Night Market and other malls 10 minute taxi ride. Tainan is an amazing city. We had the best time and will be back soon.
Comment from Hotel Management
24 Jan 2024 by Chateau Rich 訂房組主任, Hotel Management
Dear Matthew, Thank you for choosing Château Rich hotel . It's our pleasure that you satisfied with your stay. Your praise and encouragement are the driving force for us to move forward. We looking forward to your visit again. Best regards.
5 out of 5
by A verified traveler

Posted 27 Dec 2023
My following stay experience was all good except on my 1st day arrival, a young lady assistant at the front desk on evening duty whom I asked to assist to dial for a taxi looked sombre.
Comment from Hotel Management
3 Jan 2024 by Chateau Rich 訂房組主任, Hotel Management
Dear BEE CHOO, Thank you for choosing Château Rich hotel . It's our pleasure that you satisfied with your stay. Your praise and encouragement are the driving force for us to move forward. We looking forward to your visit again. Best regards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2023
4 out of 5
by A verified traveler

Posted 17 Aug 2022
Comment from Hotel Management
16 Apr 2023 by Chateau Hotels 貴賓服務中心, Hotel Management
感謝您的支持,歡迎您再度光臨!
4 out of 5
by A verified traveler from Han chu city,Taiwan

Posted 27 Sep 2020
1.早餐很好!checkout 速度很快(發票事先已印好!) 2.房間乾淨。 3.櫃臺提供的旅遊介紹的地圖中,看不到夏都富朗旅館。建議可以自己設計一張旅遊地圖,以夏都富朗為中心。便利旅客快速理解週遭的景點!
Comment from Hotel Management
28 Sep 2020 by 夏都富朗酒店, Hotel Management
親愛的夏都富朗貴賓 您好 感謝您此次選擇下榻夏都富朗酒店並在百忙之中分享您的住宿體驗,很高興聽到您對此次住宿一切滿意,您的讚美與鼓勵是我們前進的動力,我們會為了提供您更加優質的住宿而努力,希望很快能有機會再次為您服務,夏都富朗酒店全體員工期待您的大駕光臨。
5 out of 5
by A verified traveler from Texas

Posted 11 Jan 2020
Clean, spacious, friendly staff . It is a nice hotel for the price
Comment from Hotel Management
16 Apr 2023 by Chateau Hotel 貴賓服務中心, Hotel Management
感謝您的支持,歡迎您再度光臨!
5 out of 5
by A verified traveler

Excellent stay with free upgrade

Posted 2 Jan 2020 on Hotels
We arrived the hotel at around 6pm and were told that we would receive free upgrade as the room availability was rather tight. It was a pleasure stay with a big room with king size bed and the breakfast was excellent. For sure I will stay here again on my next visit.
5 out of 5
by A verified traveler

Posted 22 Nov 2019 on Hotels
Comment from Hotel Management
2 Dec 2019 by 營運副總 Matt, Hotel Management
親愛的貴賓 感謝入住夏都富朗酒店,謝謝您的意見,歡迎再度光臨