Ratings based on 676 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Everything was great, but the rooms are a bit rough around the edges. Eg light switches hard to press, television slightly damaged, etc
Comment from Hotel Management
8 May 2024 by 小管家, Hotel Management
親愛的貴賓您好：旅店不管是設計理念、服務內涵、硬體設施與備品選取，每個環節都是我們在乎的， 若在入住期間有這些問題，也可以隨時與服務人員反應，我們可以即時為您更進一步處理。房間的問題已請房務及工務人員前去確認狀況及處理，以期給所有旅客更好的住宿經驗。您的反應我們也會呈報給總經理。 三道門由衷感謝您花費寶貴時間留下的評論，歡迎再次回家。
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
12 May 2024 by 管家, Hotel Management
親愛的貴賓您好：感謝您的支持和鼓勵， 管家服務及房務同仁的專業讓您感到滿意是我們的責任。 期待您下次來訪。歡迎再次回家
by A verified traveler
Posted 22 Mar 2024
Great facilities and staff. The only pitfall is that the room was slightly too dim. Otherwise excellent
Comment from Hotel Management
23 Mar 2024 by 小管家, Hotel Management
親愛的貴賓您好：由衷的感謝您的支持和鼓勵， 管家服務及房務同仁的專業讓您感到滿意是我們的責任。旅店每個房間風格不同，房內燈光會因應風格來設置，旅店不管是設計理念、服務內涵、硬體設施與備品選取，每個環節都是我們在乎的， 您的反應也會呈報給總經理。有您的支持，我們才能持續進步， 謝謝您，期待您再次回家。
by A verified traveler
Posted 25 Feb 2024
Positives: friendly staff, close to main train station, easy to walk to restaurants, museums and other Tainan sites, open roof for relaxing, room balcony, good safety features w key door and elevator entries and room safe.
Negatives: air conditioning was poor (turned off when we arrived so room was over 30° Celsius , at night air con only cooled room to 25.5° Celsius— considering we were on top floor and it was only February this was too warm for good sleep ), one shower gel is only toiletry and was close to empty (understandable not to include multiple toiletries but the one included should be full).
Comment from Hotel Management
26 Feb 2024 by Reservation Team, Hotel Management
Dear guest,Thank you for your support and suggestions. The team values them greatly, and your compliments and feedback will be reported to the general manager as well. We appreciate you taking the time to leave your review. It is regrettable to hear that your recent stay did not meet your expectations, causing you dissatisfaction. We extend our deepest apologies for this.Regarding the issues you mentioned, we will conduct thorough inspections within a week. The team will also pay more attention to details to ensure a better quality of stay and experience for our guests. We appreciate your feedback as it helps us improve and progress. Every esteemed guest who stays with us is treated with the utmost care and dedication, akin to how we treat our closest friends and beloved family members.Whether it's in design philosophy, service content, hardware facilities, or amenities selection, every aspect is important to us. We sincerely appreciate your valuable suggestions, which serve as the basis for our team's improvement. We earnestly look forward to serving you again.Thank you, and we look forward to welcoming you back home.Warm regards.
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by 管家, Hotel Management
親愛的貴賓您好：對於您的肯定是給予三道門旅店全體團隊的鼓勵，有您的支持，我們才能持續進步，提供客人更優質的服務內涵。謝謝您，我們也期待您再次回家 :)
by A verified traveler
Posted 19 Jan 2024 on Hotels
Great hotel as always. Well located, very clean and the employees are very kind and friendly. Strongly recommend this hotel. The prices are very good.
Comment from Hotel Management
20 Jan 2024 by 小管家, Hotel Management
親愛的貴賓您好：由衷的感謝您的支持和鼓勵，是所有管家前進的動力，期待歡迎回家
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
13 Jan 2024 by 小管家, Hotel Management
親愛的貴賓您好：由衷的感謝您的支持和鼓勵，是所有管家前進的動力，期待歡迎回家
by A verified traveler
Posted 20 Dec 2023
this place is excellent. the staff is extraordinarily nice and friendly. the decor is very nice. we highly recommend this place for your stay. convenient to the subway as well.
Comment from Hotel Management
25 Dec 2023 by 經理, Hotel Management
"親愛的貴賓您好：對於您的肯定是給予三道門旅店全體團隊的鼓勵，有您的支持，我們才能持續進步，提供客人更優質的服務內涵。謝謝您，我們也期待您再次回家
by A verified traveler
Posted 9 Nov 2023
Located conveniently - there is a 7-11 store just a few hundred feet away where it's convenient to buy snacks, water, coffee and you can even call a taxi to come by to pick you up.
It is also about a 5-minute walk from an open market where you can local produce in the morning. The road is well traveled and is quite safe.
All in all, I'd stay there again. The staff speaks excellent English and is always eager to help. They are very pleasant.
Comment from Hotel Management
10 Nov 2023 by 管家, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您；期待歡迎再回家。
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by 經理, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您；期待歡迎再回家。
