Ratings based on 72 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2023
Great location
by A verified traveler
Posted 23 Aug 2023 on Hotels
Noisy, room light controls not good, this’s not a 5 Star hotel.
by A verified traveler
Posted 11 Jul 2023 on Hotels
by A verified traveler
Some minor observations
Posted 10 Aug 2022 on HotelsIt was great the only thing is some floor tiles are not stable which is annoying while walking around. There was leaks in the bathroom that kept the floor always wet. such things should not be there comparing to the price I paid for the room.
by A verified traveler
Posted 18 Oct 2021
Very nice staff--not a lot of English, but enough. Very large room. The reality is not nearly as grand as the picture of the outside, and it is on the far side of the ring road, so it is not walkable to anywhere.
by A verified traveler
Posted 25 Jul 2021
The location was near to Al Shafa and Al Redaf Park.
I didn’t like the floor of the room there is sound when I walk on the floor look like it is broken
by A verified traveler
Posted 24 Jun 2021 on Hotels
by A verified traveler
General Manager
Posted 16 May 2021 on HotelsAt the time of check-in the receptionist said that I have only one room booked and not two....I showed her the reservation confirmation from Hotels.com that it says 2 rooms....she ignored that and tried to convince me that its just one room, It took her 10min to confirm that I have two rooms....
The rooms were not cleaned properly...My wife spoke to them twice(second and third day) as there was dust in both room ...
The quality of the breakfast was horrible...
At the time of check-out I informed the receptionist about those issues and he said re- breakfast, its due to pandemic and Covid that's why they couldn't serve good breakfast!!!
In summary, I will never visit this hotel at all when I come to Taif next time.
by A verified traveler
Not bad try
Posted 31 Dec 2020 on HotelsBad bed, not comfortable.
by A verified traveler
Posted 31 Oct 2020 on Hotels
Not bad