Ratings based on 72 Verified Reviews

3.5 out of 5
80% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2023
Great location
3 out of 5
by A verified traveler

Posted 23 Aug 2023 on Hotels
Noisy, room light controls not good, this’s not a 5 Star hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2023 on Hotels
3 out of 5
by A verified traveler

Some minor observations

Posted 10 Aug 2022 on Hotels
It was great the only thing is some floor tiles are not stable which is annoying while walking around. There was leaks in the bathroom that kept the floor always wet. such things should not be there comparing to the price I paid for the room.
4 out of 5
by A verified traveler

Posted 18 Oct 2021
Very nice staff--not a lot of English, but enough. Very large room. The reality is not nearly as grand as the picture of the outside, and it is on the far side of the ring road, so it is not walkable to anywhere.
5 out of 5
by A verified traveler

Posted 25 Jul 2021
The location was near to Al Shafa and Al Redaf Park. I didn’t like the floor of the room there is sound when I walk on the floor look like it is broken
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2021 on Hotels
2 out of 5
by A verified traveler

General Manager

Posted 16 May 2021 on Hotels
At the time of check-in the receptionist said that I have only one room booked and not two....I showed her the reservation confirmation from Hotels.com that it says 2 rooms....she ignored that and tried to convince me that its just one room, It took her 10min to confirm that I have two rooms.... The rooms were not cleaned properly...My wife spoke to them twice(second and third day) as there was dust in both room ... The quality of the breakfast was horrible... At the time of check-out I informed the receptionist about those issues and he said re- breakfast, its due to pandemic and Covid that's why they couldn't serve good breakfast!!! In summary, I will never visit this hotel at all when I come to Taif next time.
3 out of 5
by A verified traveler

Not bad try

Posted 31 Dec 2020 on Hotels
Bad bed, not comfortable.
4 out of 5
by A verified traveler

Posted 31 Oct 2020 on Hotels
Not bad