Ratings based on 986 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
bed or pillows with some uncomfortable smells.
Comment from Hotel Management
23 Apr 2024 by 預訂部, Hotel Management
Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 5 Apr 2024
The facilties are old and run down. Did not have a chair in my room. Does not use key cards. No safe storage in room. No cable tv and no English language tv stations available. No washes or dryers. Does not send out laundry. Have to walk down the street and do it yourself at laundramat.
Comment from Hotel Management
8 Apr 2024 by 預訂部, Hotel Management
Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 31 Mar 2024
very nice hotel overall!! the staff were really helpful and sweet. there are quite a lot of choices for the breakfast as well. the only thing is that the amenities (shower head, tv, etc) are a little older but it's honestly not a big deal, they work pretty well!
Comment from Hotel Management
1 Apr 2024 by 預訂部, Hotel Management
Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 30 Mar 2024
Hotel was very run down and extremely noisy. It was reasonably clean. Unfortunately tour groups in hotel thought it was ok to leave the room doors open and all socialise right outside our door , which meant we got very little sleep as were very loud. Staff were lovely and hotel position was excellent.
Comment from Hotel Management
1 Apr 2024 by 預訂部, Hotel Management
Thank you for your recent review of our services. We're sorry that you were dissatisfied. Your review has been passed on to management. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
26 Mar 2024 by 預訂部, Hotel Management
感謝您入住我們的飯店，也感謝您願意分享實際的入住經驗祝您有個美好的一天 :)
by A verified traveler
Posted 7 Mar 2024
Big rooms and very close to train station
Comment from Hotel Management
12 Mar 2024 by 預訂部, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
6 Mar 2024 by 預訂部, Hotel Management
感謝您入住我們的飯店，也感謝您願意分享實際的入住經驗祝您有個美好的一天 :)
by A verified traveler
Posted 13 Jan 2024
The staff service are excellent. We got a few upgrade as well. But the hotel is pretty old. The bathtub shower is not friendly. My wife took a few tumble while showering.
Comment from Hotel Management
16 Feb 2024 by 預訂部, Hotel Management
We appreciate your stay at our hotel and hope you had a wonderful time in Taichung. We are looking forward to welcoming you and serve you anytime on your next stay with us.
by A verified traveler
Posted 11 Jan 2024
by A verified traveler
Posted 10 Jan 2024
