Ratings based on 985 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Room is new, wooden floor, big enough to fit 2 big luggages. Shower water pressure and temperature is good, bed and pillow super comfy, duvet thick and warm. Aircon is cold, room is quiet, allows secure luggage storage with tag pre and post check out, nice local breakfast shop and a taiyang bing shop just downstairs. Walkable to taichung TRA in 5-8min. If u take Ubus from taipei airport, it just takes 2 hours to reach and 8-10min walk from drop off to hotel (ask bus counter for exact drop off stop). Most importantly, there’s a Kuo Kuang bus terminal 1min walk from hotel where u can take the bus to taipei (cheaper and more convenient than HSR), and also a bus shop just next to hotel to take bus to Feng Chia. For this price and location in taichung, Palmer is the best u can find!
by A verified traveler
Posted 13 Apr 2024
The triple room was big but basic. The aircon was weak so on our stay which was 35 degrees outside it was unbearable. The laundry room charged for detergent, washing and drying and closes promptly at 9pm - very inconvenient for people on holiday.
by A verified traveler
Posted 9 Feb 2024
Great location and staff, very clean, will come again!
by A verified traveler
Posted 26 Jan 2024 on Orbitz
Limited restaurant options nearby
by A verified traveler
Posted 25 Dec 2023
Front desk staff were smiley, helpful and know the stuff in giving tips and guide on how to get around in Taichung and how to get to Tainan. I highly recommend Palmer Hotel and commend the front desk staff for excellent service.
by A verified traveler
Posted 8 Dec 2023
by A verified traveler from singapore
Posted 3 Dec 2023
The hotel is not that near with the train station but since our aim is to go to sun moon lake, this hotel is perfect. Just a bit of walking distance from the shuttle bus pick up point to sun moon lake.
by A verified traveler
Posted 14 Nov 2023
ceiling is abit low for me. Overall a very nice hotel to stay in! in house breakfast is okay too!!
by A verified traveler from Mesquite
Posted 7 Jul 2023
It was clean, AC was cold, they provided all the necessary toiletries, location was great, good value. The only thing I didn’t like was that the people that asked to store their luggage basically just had to leave it on the floor of the lobby.
by A verified traveler
Posted 24 Jun 2023 on Hotels
