Ratings based on 503 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Room is cozy. Bed is excellent. Good distance to night market with good decent quiet ambient
Comment from Hotel Management
16 Apr 2024 by Hotel Z Front Desk, Hotel Management
Dear Hean Lee,Thank you very much for your rating and support. We will continue to improve to provide the highest quality service. Looking forward to your visit again and wish you all the best!
by A verified traveler
Posted 25 Mar 2024
Very clean and well maintained hotel. Was surprised when saw the room, very well more than my expectations. Friendly staffs too.
Comment from Hotel Management
16 Apr 2024 by Hotel Z Front Desk, Hotel Management
Dear Vic,Thank you very much for your rating and support. We will continue to improve to provide the highest quality service. Looking forward to your visit again and wish you all the best!
by A verified traveler
An unique room type for family with young kids
Posted 6 Nov 2023 on HotelsOverall our stay in this hotel is comfortable, but there are a few suggestions for consideration:
1. to provide room service for breakfast so that our family are able to enjoy our breakfast in the garden.
2. to install more lighting at the garden areas so that we can have drink and snack during night time
3. improve the cleanliness of the TV area and garden because we saw dead caterpillar(s) on the floor and cockroach in the garden.
Comment from Hotel Management
13 Nov 2023 by Hotel Z, Hotel Management
Dear valued guest, Thank you for informing us of the issues in the room. We regularly hire pest control company to disinfect every room. We will pay extra attention to cleaning every corner. We apologize for any inconvenience during your stay.If you encounter any issues or have suggestions during your stay, please feel free to contact our front desk staff. We will do our utmost to address and improve.Hotel Z will continue to improve to provide the highest quality service. Looking forward to your visit again and wish you all the best!
by A verified traveler
Posted 19 Aug 2023
Awesome place
Comment from Hotel Management
24 Aug 2023 by Hotel Z 客務部, Hotel Management
貴賓您好，謝謝您的評分支持，我們會持續進步以給予最優質服務，期待您的再次蒞臨！
by A verified traveler
Great for family stays
Posted 20 Jun 2023 on HotelsGreat family-oriented hotel. A lot of play area for young children. Sauna, gym, and pool are also available. Room is big and clean. Bathtub is available. Check-in was a bit messy as there were many people checking-in at the same time. Check-out was a breeze though. Parking space is ample. Short walk to a few food outlets.
by A verified traveler
Posted 28 May 2023
Room is clean.
Comment from Hotel Management
4 Aug 2023 by Hotel Z, Hotel Management
Hello valued guest, thank you for your positive feedback and support. We look forward to your next visit!
by A verified traveler
Comfortable stay
Posted 30 Apr 2023 on HotelsRoom was new, clean & comfortable with adjustable bed. Breakfast was a fixed set with no alternative. They rotate between fried rice and fried udon daily. It’s simple, healthy but rather bland. Portion was small too. Location is about 7 to 10mins walk to the night market. Overall, a good choice.
Comment from Hotel Management
4 Aug 2023 by Hotel Z , Hotel Management
Hello valued guest, thank you for your positive feedback and support. Our main dishes and beverages are refillable. Please feel free to inform our staff.We will continue to improve to provide the best quality service. We look forward to your next visit!
by A verified traveler
Posted 31 Mar 2023
Comment from Hotel Management
4 Aug 2023 by Hotel Z 客務部, Hotel Management
貴賓您好，謝謝您的評分支持，我們會持續進步以給予最優質服務，期待您的再次蒞臨！
by A verified traveler
Posted 14 Feb 2023
Nice and clean hotel but during the winter season they don't allow to on the aircon, hence during the day might be a bit stuffy in the room
Comment from Hotel Management
19 Feb 2023 by Hotel Z, Hotel Management
謝謝您的分享，歡迎下次再入住
by A verified traveler
Posted 27 Jun 2022 on Hotels
Comment from Hotel Management
10 Jul 2022 by 客務部, Hotel Management
貴賓您好！感謝您的讚美及建議！我們會努力持續進步以給予更優質服務，期待您下次蒞臨，謝謝！
