Ratings based on 34 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Basic hotel
Posted 23 Apr 2018Hotel room- big and comfortable but aircon is old and a bit tricky to manage the temp
Bathroom- big! But shower ran out of water for a short time. This is due to many guests taking a bath at the same time.
Food- big serving but oily and coffee was bland
Limited food as there is limited housekeeping.
Noisy as radio is turned on loudly.
Overall, room and bathroom are spacious. But i will not stay here to relax.
by A verified traveler
Posted 9 Dec 2016 on Hotels
It was a great stay - I travelled with my mom and auntie (they are senior) and they enjoyed their stay. The room was not extravagant but it was comfortable. I wish there were more activities to do in the hotel itself (pool?)
by A verified traveler
Convenient and nice hotel
Posted 15 Nov 2016 on HotelsWe had a wonderful experience at the hotel. The staff were nice and friendly. The room was comfortable, although a little bit old, it would be great if they could renovate the place for some improvement. :) Also, the room was a little priced considering the limited amenities provided.
by A verified traveler from las vegas
Dump
Posted 29 Apr 2016
Pros: Nothing couldn't wait to check out
Cons: Everything, photos show dining area with grass and water fall, water fall turned off and grass area was dead grass, lobby had no A/C .
Location: Had to get around without car
A/C unit leaking, water damage to ceiling, toilet leaking which caused bathroom floor to be wet all the time, bathroom window broken tied closed with a wire and couldn't lock window because it was broken
by Joylyn from Dubai,UAE
Time of Refreshing!
Posted 2 Apr 2016 on HotelsMe and my family enjoyed out stay well definetly come back. Hotel staff are friendly and very accomodating.
by A verified traveler from philippines
Room too small
Posted 7 Mar 2016First of all the pictures from the site isn't as nice as it seems, i booked a cabin garden view and it wasn't a good view as I expected the rom was like a studio very small and the bathroom shower had mildew on it and not enough space where they had the toilet . It's made for a very small person to use because the walkways so close to it . No shower curtain so the whole floor gets wet along with the toilet . And to make matters worst I booked a room queen size bed through Expedia site and when I got there they gave me a double bed and when I asked about the bed size they said Expedia showed me the wrong bed size that they made a mistake and when I called Expedia they told me that they showed me the right size bed which was a queen but no one owned up to the mistake and Made it right for me . I will never do bussiness with you guys again . It just showed me how you guys take care of your customers when your at fault .
by A verified traveler
Posted 8 Feb 2016 on Hotels
Stayed at Beatrice because it was close to taal volcano.
The hotel is small with no amenities but the staff was friendly and breakfast was tasty.
by A verified traveler
Posted 3 Feb 2016 on Hotels
Recommended
for Everyoneby A verified traveler from KSA
Posted 25 Jan 2016
after i arrived in this place...ive noticed that parking is not suitable for longer stay around 4 cars to be exact are able to parked there..and the place is so deep you have to pass at least 3(THREE) stairs..its not good for people who have disability in climbing and going down the stairs..
by Marian Astrid from Quezon City
De-stress after a busy December
Posted 6 Jan 2016 on HotelsThe room we stayed in was very spacious. The staff were all very courteous and breakfast we had was good. It would be better if they would open their kitchen for guests who would like to have dinner at the Chateau.
