Ratings based on 1,644 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Nice property and well maintained. We enjoy staying at the murano when we are in town.
Comment from Hotel Management
6 May 2024 by Jessica, Hotel Management
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.
by A verified traveler
Posted 5 May 2024
Thank you for the great check in experience, we loved our room!
Comment from Hotel Management
5 May 2024 by murano, Hotel Management
We are thrilled that you had a great time with us. Looking forward to seeing you next time!Murano Team
by A verified traveler from Edmonds
Posted 4 May 2024
They were closing the hotel down in the morning so we were rushed to leave.
Comment from Hotel Management
5 May 2024 by murano, Hotel Management
Thank you for taking the time share your feedback with us. I would like to apologize for your experience, and I want you to know that your stay was not indicative of the type of service we pride ourselves on here at the Murano. Our team is addressing the issues you mentioned in your review. I hope that you can come to find this as a onetime occurrence and will consider staying with us again in the future.Sincerely, Murano Team.
by A verified traveler
Posted 4 May 2024
Room was dirty, no extra toilet paper or Kleenex or pillows. Felt like a Motel 6 with some art slapped on top. The front desk staff were great though!
Comment from Hotel Management
4 May 2024 by murano, Hotel Management
Thank you for your feedback. We are sorry you had a bad experience. We always strive to provide the best service and cleanliness in the industry. Hope you give us another opportunity in the future.Thank you – Murano Team
by A verified traveler
Posted 4 May 2024
Spots on carpet. Looks like dog throw up. Plus there was dog convention going on.
Comment from Hotel Management
4 May 2024 by murano, Hotel Management
Thank you for your feedback. We are sorry you had a bad experience. We always strive to provide the best service and cleanliness in the industry. Hope you give us another opportunity in the future.Thank you – Murano Team
by A verified traveler
Posted 3 May 2024
I had issues opening the door during my entire stay which was annoying, but the staff was very helpful and quick in resolving the issue! The A/C in the rooms was great and it was an overall enjoyable stay minus the issues with the door to the room.
Comment from Hotel Management
4 May 2024 by murano, Hotel Management
Thank you for your feedback. We're happy to hear you enjoyed your stay with us, we look forward to seeing you in the future.Murano Team
by A verified traveler
Posted 3 May 2024
Excellent staff. Nice room. Good location.
Comment from Hotel Management
4 May 2024 by murano, Hotel Management
We are thrilled that you had a great time with us. Looking forward to seeing you next time!Murano Team
by A verified traveler
Posted 3 May 2024
Loved the view
Comment from Hotel Management
3 May 2024 by murano, Hotel Management
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by murano, Hotel Management
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.
by A verified traveler from Boise
Posted 1 May 2024
Nice hotel, but the lobby and other common areas were COLD. I enjoyed the art and and it was easy to get over to the Tacoma Dome for a show. The rooms were a bit noisy, so be prepared if you are a light sleeper. Not a lot of food options close by if you are an early riser, especially on a Sunday morning.
Comment from Hotel Management
2 May 2024 by murano, Hotel Management
Thank you for your rating. We loved hearing you enjoyed our property and our art. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.
