Ratings based on 502 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Jessi,We are thrilled to hear that you had a wonderful experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly.
by A verified traveler
Posted 2 Jun 2024
Easy check-in, good variety of breakfast options, friendly and helpful staff, and beautiful rooms as well.
We liked that we were able to bring service dog with us and be able to enjoy our stay with him. We definitely will be coming back.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Lou Frances,We're delighted to hear that you enjoyed our smooth check-in process, breakfast selection, accommodating staff, and well-appointed rooms during your stay. We're pleased to have provided a welcoming environment for you and your service dog, and we look forward to the opportunity to host you again in the future.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Manager, Hotel Management
Hello Anna, We're sorry to hear that your experience fell short of expectations. Please reach out to us with any details so we can address any concerns you may have. We hope to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 10 May 2024
We were visiting someone on base and this hotel was directly across from a gate where we could come and go and never have to get on the interstate. It was also just a short drive to restaurants and a unique shopping center.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Kasey,We are delighted to hear that our hotel's convenient location near the base gate, restaurants, and a shopping center met your needs during your stay. Should you require any assistance or have any future inquiries, please do not hesitate to reach out to us.
by A verified traveler
Posted 5 May 2024
The hotel was so clean. Staff was amazing!!
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Conner,We are thrilled to hear that you found our hotel clean and enjoyed the service provided by our amazing staff. Your kind words mean a lot to us. We strive to maintain a high standard of cleanliness and provide exceptional service to all our guests. Thank you for taking the time to share your positive experience with us.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Ojas,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay.
by A verified traveler
Posted 28 Apr 2024
Check in staff was overall friendly. I personally would have liked more information on check in as to where things are located, where I could find WiFi connection info, when breakfast is, etc. check out staff was very friendly and informative.
Overall, my room was pretty clean. The floors were overall clean, but needed to be swept a little. The room did have an odd paint smell to it. I did let the front desk know. I was informed they have been doing some renovations on the rooms and they would have someone check it out.
All in all, pretty good experience for a one night stay. I would stay there again.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Katelyn,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our friendly staff. We apologize for any inconvenience regarding the lack of information provided during check-in and appreciate your understanding as we undergo renovations. Your input is valuable, and we hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 18 Apr 2024
Fantastic customer service!
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Kristina,We are delighted to hear that you experienced fantastic customer service during your stay with us. Your feedback is truly appreciated and we hope to welcome you back in the future for another wonderful experience.
by A verified traveler
Posted 25 Mar 2024
The room wasn't clean. The pool wasn't maintained enough.
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello Hitokazu, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We will share your comments with our team for further review and improvement. Thank you for bringing this to our attention so that we can continue to enhance our services for all guests.
by A verified traveler
Posted 8 Mar 2024
Everything
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Hello Aisha,We're sorry to hear that you didn't fully enjoy your stay. Your feedback is valuable to us, and we will share it with our team for further improvement. We appreciate you taking the time to leave a review and hope to welcome you back in the future.
