Ratings based on 625 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Good location
Comment from Hotel Management
1 May 2024 by 東横INN立川駅北口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。また口コミのご協力重ねて感謝いたします。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。東横INN立川駅北口 フロント
by A verified traveler
Posted 27 Apr 2024
The staff was wonderfully kind and helpful; it was within a fair walking distance from the train station and very quiet. The only thing was—the bed was like cement! 😬 Other than that, it was a wonderful stay.
Comment from Hotel Management
29 Apr 2024 by 東横INN立川駅北口 くちこみ担当, Hotel Management
Thank you for staying at Toyoko inn Tachikawa Station.We would also like to thank you for taking the time to respond to our survey despite your busy schedules.We will use your valuable feedback regarding the beds to improve our service to future customers.We will continue to strive to make our guests‘ stay even more comfortable,so we hope you will use our hotel again when you come to Tachikawa.
by A verified traveler
Posted 14 Apr 2024
reasonable and nice hotel.
The breakfast was good.
Comment from Hotel Management
20 Apr 2024 by 東横INN立川駅北口 くちこみ担当, Hotel Management
この度はご宿泊頂き誠に有難うございます。またご感想をご投稿いただき重ねてお礼申し上げます。今後ともお客様により満足して頂けるような施設づくりを目指して、サービス向上に努めて参ります。またお近くへお越しの際は、ぜひ当ホテルのご利用お待ちしております。東横ＩＮＮ立川駅北口 フロント
by A verified traveler
Posted 1 Apr 2024
朝食時に1人のお客様が4人テーブルに座ってるしかもカバンまで椅子に置かれて他のお客様が何人か待って見えるフロントスタッフ無視、ちょっとガッカリ。
Comment from Hotel Management
12 Apr 2024 by 東横INN立川駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用頂き、ありがとうございました。朝食場所に関しまして、ご不便をおかけし申し訳ございません。朝食会場は1階ロビーとなりますが、現在はお客様のお部屋でも食事可能となっております。またお近くにお越しの際は当ホテルをご利用頂けますと幸いです。今後とも当ホテルをよろしくお願いいたします。東横ＩＮＮ立川駅北口 フロント
by A verified traveler from Oakland
Posted 22 Feb 2024
Comment from Hotel Management
29 Feb 2024 by 東横INN立川駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。お客様のまたのご利用心よりお待ちしております。
by A verified traveler
Posted 24 Jan 2024 on Wotif
Wonderful staff and clean room. Breakfast buffet was wonderful. The menu is changed everyday.
Comment from Hotel Management
4 Feb 2024 by 東横イン立川駅北口, Hotel Management
Thank you very much for staying at our hotel. We are glad that you were satisfied with your stay. I look forward to meeting again.
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by 東横INN立川駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。お客様のご意見をもとに更なるサービスの向上を目指して参ります。またのご利用お待ちしております。
by A verified traveler
Posted 13 Nov 2023 on Wotif
Toyoko Inn was a perfect accomodation for people who like to have privacy of their own room and does not need a lot of services to be happy. I loved the location which made it easier for me to travel and explore Tokyo. There was not anything I disliked because I recieved exactly what I had expected. I would stay at another Toyoko Inn again for my solo travels.
by A verified traveler
Posted 7 Nov 2023 on Hotels
No frills. Simple and clean.
Comment from Hotel Management
8 Nov 2023 by 東横INN立川駅北口 くちこみ担当, Hotel Management
この度は東横INN立川駅北口にご宿泊いただき、ありがとうございました。また、大変お忙しい中、アンケートにご協力いただきありがとうございます。今後、よりご満足いただけるようスタッフ一丸となり接客や サービス面を改善していく所存です。 お近くにお立ち寄りの際には、ぜひ当館をお選びいただけますと幸いでございます。 今後ともよろしくお願い申し上げます。東横INN立川駅北口 フロント
by A verified traveler
Posted 8 Jul 2023
Our room was clean, specious and comfortable.
Comment from Hotel Management
2 Aug 2023 by 東横イン立川駅北口, Hotel Management
Thank you for staying at our hotel this time.Thank you for your cooperation in the questionnaire.We will continue to work together with our staff so that we can continue to receive high evaluations.If you have another chance, we would appreciate it if you could use our hotel.Thank you for your continued support.
