Ratings based on 58 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Posted 29 Oct 2023 on Hotels
We had a great stay! Leonila was wonderful. Room
Was super comfy. Breakfast was amazing as well
by A verified traveler
Hotel Nautilus
Posted 22 Oct 2023 on HotelsComfortable small hotel right on the historic square. Helpful and friendly staff and excellent breakfast buffet. Highly recommend this hotel!
by A verified traveler
Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
15 Aug 2023 by Veronika S&M, Hotel Management
Dear Perry,thank you very much for your review. We are very pleased that you enjoyed your stay in our hotel. We look forward to your next visit.Have a nice day, Veronika
by A verified traveler
Posted 16 Feb 2023 on Hotels
Great staff. Complimentary upgrade. Complimentary late check out. Really good experience
by A verified traveler
Posted 10 Oct 2022 on Hotels
by A verified traveler from Johnson City
Posted 12 Oct 2021
Beautiful hotel. The reviews are important to me and I rate this hotel higher than the other reviews I have read! Clean and new mattress! Lift to upper floors and breakfast was so great!! Fresh eggs!! I highly recommend and it is in the city center square so be sure to visit the museum and tour the “underground “. This hotel is more than 500 years old! We have a view of square, recommend! Also enjoy he Chocolate Museum! Just beware of the restaurant across the street (not at the hotel)…they overcharged us, probably because we were Americans!!
by A verified traveler
Almost the perfect stay.
Posted 2 Aug 2020 on HotelsThis hotel's location is absolutely amazing, and I really wanted to give them 10/10 but unfortunately can't. They gave us a room upgrade and the view was beautiful. Clean and spacious with good amenities. Unfortunately for 2 nights we were only given 1 roll of toilet paper and the maid didn't refill it so we had to ask for more, and the maid took our towels but never put clean ones so again we had to go to the reception to ask for them. Their breakfast was one we enjoyed and would recommend. We tried their whirlpool as well, which thankfully the staff was understanding and we didn't have to pay for, but it was quite the disappointment. It started 30 mins late because of issues with the tub, no instructions on how to let water out to balance the temperature of the bath, no ventilation, and after 20 minutes or so into the hour, the CD they had on broke and kept making the same half second sound over and over again. Hopefully this was just our bad luck and they'll take care of it so that for others it's all in good working condition.
by A verified traveler from Canada
Posted 4 Sep 2019
Excellent location. Employees very pleasant and helpful.
by A verified traveler
Posted 4 Jul 2019 on Hotels
