Ratings based on 44 Verified Reviews

4.1 out of 5
60% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from London

Posted 24 Jun 2019
The staff at Reception were super but there was a problem with the Health Centre staff. The infotmation about hours when the pool was available to hotel guests was wrong and we missed out on a swim on our first day as a result. We ate the evening buffet which was good and very good value. Its close to the forest - good for walkers and cyclists but otherwise you need a car.
1 out of 5
by A verified traveler

Awful hotel, avoid at all costs

Posted 12 Jun 2019 on Hotels
Awful hotel, in urgent need of renovation and refurbishment, extremely dated decor and furnishings, rooms not fit for purpose.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2024 on Hotels
3 out of 5
by A verified traveler

Posted 5 Jun 2023
Für 4 Sterne ein höheres Niveau erwartet(Mobilar in Lobby sehr abgelebt). Sehr gut war der Wellnessbereich.
Comment from Hotel Management
6 Jun 2023 by Frau Fiebrich, Hotel Management
Sehr geehrter Gast,vielen Dank für Ihre Bewertung.Wir werden es intern Auswerten.Best Grüße AKZENT Hotel "Am Burgholz"
4 out of 5
by A verified traveler

Posted 20 Mar 2023
Sehr ruhig
Comment from Hotel Management
20 Mar 2023 by Ihr Team vom Akzent Hotel am Burgholz in B. Tabarz, Hotel Management
Danke für Ihre Bewertung,wir hoffen Sie bald wieder begrüßen zu dürfen.
4 out of 5
by A verified traveler

Posted 16 Feb 2023 on Hotels
Was mich definitiv gestört hat, war die Benutzung des Fitnessraum, das mich extra 10 € gekostet hätte. Kann es nicht verstehen. Muss ich aber auch nicht.
Comment from Hotel Management
17 Feb 2023 by D. Koch, Hotel Management
Hallo,danke für ihre postive Rückmeldung. Den Preis von 10 hat der Externe Betreiber so festgelegt. Kardiogeräte standen Ihnen kostenfrei zur Verfügung. Wir hoffen doch auf ein baldigen Wiedersehen in unserem Haus.
5 out of 5
by A verified traveler

Posted 16 Feb 2023 on Hotels
Comment from Hotel Management
17 Feb 2023 by D.Koch, Hotel Management
Vielen Dank.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2022 on Hotels
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