Ratings based on 44 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Fabulous hotel, great value for money, location perfect, highly recommended.
Comment from Hotel Management
14 May 2024 by Patrycja Chrzanowska- Guest Experience Manager, Hotel Management
Dear Lorna,We very much appreciate your comments regarding your stay at the ibis Styles Szczecin Stare Miasto. We are pleased that our circus was so charming for you and that Hotel's localization was useful. We hope that we will be able to host you again during your next stay in Szczecin!
by A verified traveler from Windsor
Posted 30 Apr 2024
Comment from Hotel Management
14 May 2024 by Patrycja Chrzanowska- Guest Experience Manager, Hotel Management
Dear James,Thank you for the great review of ibis Styles Szczecin Old Town! We are glad that you enjoyed your stay and that we managed to meet your expectations.We hope that during your next stay in Szczecin you will choose our circus again!
by A verified traveler
Posted 11 Mar 2024
Ibis hotel is only for one or two nights stay My room when I got there was cold and I didn’t know how to turn on thermostat. The receptionist was not helpful at all Bed has very thin uncomfortable mattress. Hard pillows but nice warm covers. No coffee machine or kettle. Free coffee machine downstairs but that coffee was too bitter for my taste. Only one kind of tea. Bathroom and towels were clean. The problem was shower. Water temperature change too often. I was getting cold shower or burn with a really hot water. Because there was only one toilet paper I asked for extra one. Cleaning lady told me the hotel doesn’t allow extras. Same thing with the box of tissue. Air in the hotel room had very weird funny smell all the time. Chairs in the room are plastic and very uncomfortable to sit for a long time. I did decide to have breakfast once. Foot didn’t look appetizing /taste wasn’t good. Like every hotel, it was buffet style. The problem was the way they spread the dishes. To reach something behind your sleeve could easily touch the first row of the dishes. Stuff in the hotel wasn’t friendly or helpful. One time they move somebody next to my room. This man had the party to 4 o’clock in the morning. When I complain next morning, they told me security was checking on them. It wasn’t true because nobody came. I ask Expedia to reach out to property to see if I could get the refund and move out but nothing could be done. I choose the hotel for it location.
Comment from Hotel Management
13 Mar 2024 by Patrycja Chrzanowska, Hotel Management
Dear Julita,We are thankful for your opinion. We deeply regret that several aspects contributed to your dissatisfaction during your stay. We sincerely apologize for any inconvenience regarding noise disturbances during the quiet hours. Security did not appear at the hotel because after the receptionist's intervention, the guests ceased their noise, and there was no further need for intervention. Technical issues related to water pressure have been forwarded to the Technical Manager, who will address the problem. Additionally, your feedback concerning the provision of extra hygiene supplies has been communicated to the Housekeeping Manager, who will discuss the matter with the staff working during that shift. We are genuinely sorry that our breakfast standard did not meet your expectations, especially considering that we have recently received many positive reviews regarding the quality of our dishes.We would like to emphasize that we are a 3-star hotel, which means that we do not offer the full range of amenities provided by 4-star and 5-star hotels...We are deeply sorry that you left our hotel feeling dissatisfied. Nevertheless, we hope that in the near future, you will give us a chance to showcase our capabilities.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Patrycja Chrzanowska, Hotel Management
Thank you for sharing your opinion. We are glad that you enjoyed your stay and that we managed to meet your expectations.We hope that during your next stay in Szczecin you will choose our circus again!
by A verified traveler
Posted 8 Sep 2023
Comment from Hotel Management
18 Sep 2023 by Patrycja Chrzanowska, Hotel Management
Dear Aleksandr,Thank you for the great review of Ibis Styles Szczecin Old Town! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Karolina Siedlikowska , Hotel Management
Thank you for sharing your opinion! It is very rewarding for us that you have enjoyed your stay and that we have managed to meet your expectations. We hope that we will be able to host you again soon!Best regardsKarolina Siedlikowska
by A verified traveler
Posted 2 May 2023 on Hotels
Comment from Hotel Management
12 Jun 2023 by Karolina Siedlikowska , Hotel Management
Dear Alison Thank you for sharing your opinion. We are very glad that you have enjoyed your stay. We hope that we will be able to host you again during your next stay in Szczecin.Best regardsKarolina Siedlikowska
by A verified traveler
Posted 8 Oct 2022
Modern, clean hotel short walk to the city center and very close to many restaurants. Very friendly and helpful staff. Fantastic variety of dishes for breakfast.
Comment from Hotel Management
10 Oct 2022 by Marta Zapłatyńska, Hotel Management
Dear Adam,Thank you very much for sharing with us your opinion after stay in Ibis Styles Szczecin Old Town. We are very pleased that your stay was satisfactory.We hope we will have a chance to host you in our hotel again.Best Regards,Marta ZapłatyńskaDeputy Manager
by A verified traveler
Posted 22 Apr 2024
Struttura situata neĺla città vecchia. Molto comoda, colazione ottima e abbondante. Stanza spaziosa, silenziosa e confortevole
Comment from Hotel Management
14 May 2024 by Patrycja Chrzanowska- Guest Experience Manager, Hotel Management
Dear Gianluca,We are very glad that you were pleased after your stay and that our breakfast was so fulfilling for you. It’s very rewarding for us when guest leave pleased.We hope that during your next stay in Szczecin you will choose our circus again!
by A verified traveler
Posted 12 Apr 2024
Hotel in bester Lage. Altstadt und zahlreiche gute Restaurants fußläufig in wenigen Minuten erreichbar. 5min von einer zentralen Haltestelle für Bus und Bahn gelegen.
In der Ausstattung sehr modern gehalten, alles ordentlich und sauber. Frei verfügbarer Wasserspender in den Etagen und ein Kaffeeautomat in der Lobby der jederzeit ebenfalls kostenlos zur Verfügung steht.
Highlight war jeden Morgen das Frühstück, welches sehr vielfältig und lecker war.
Es besteht außerdem die Möglichkeit sein PKW in der hauseigenen Tiefgarage gegen Aufpreis zu parken, was allerdings mit knapp 20€ pro Tag sehr teuer ist.
Alles in allem trotzdem sehr empfehlenswert, auch für einen längeren Aufenthalt.
Comment from Hotel Management
16 Apr 2024 by Patrycja Chrzanowska, Hotel Management
Dear Benjamin,Thank you for sharing your opinion. We are glad that you have enjoyed your stay in so many elements and that Ibis Styles Szczecin the Old Town was in your standards.We hope that we will be able to host you again during your next stay in Szczecin!
