Ratings based on 591 Verified Reviews

3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 May 2024
Why bar and in-house restaurant were not available?
5 out of 5
by A verified traveler

Posted 17 Jul 2023
Comment from Hotel Management
17 Aug 2023 by Karolina , Hotel Management
Dear Madame,Thank you for sharing your opinion about your stay with us.We are really grateful for your high rate.We hope to see you soon in one of our hotels.Regards,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2023 on Hotels
4 out of 5
by A verified traveler

Posted 7 Dec 2022 on Hotels
Hotel ok for 2 stars play to stay
1 out of 5
by A verified traveler

Posted 11 Jun 2022
we did not like at all.
Comment from Hotel Management
15 Jul 2022 by Paulina P., Hotel Management
Dear Sir Thank you very much for your feedback. We are very sorry to hear about the inconveniences you experienced during your stay. We apologize for any of the given negative facts. At the same time we say "Thank You" for your honest review. It is clearly very important for us the hear your opinion. Best Regards,
5 out of 5
by A verified traveler from Overland Park

Posted 6 Feb 2022 on Orbitz
Great location and very friendly stuff.
Comment from Hotel Management
18 Feb 2022 by Paulina, Hotel Management
Dear guests Thank you very much for your review and the positive feedback. We are very glad to hear you enjoyed your stay. Lovely to hear how much you enjoyed your stay in our hotel. Again "Thank You" for your positive feedback. See you next time! Yours sincerely Campanile Szczecin
3 out of 5
by A verified traveler

Posted 18 Aug 2020 on Hotels
Location was really good, all the shopping malls were close to hotel and transportation. Room service could be better.
Comment from Hotel Management
24 Aug 2020 by Karolina M., Hotel Management
Dear guests Thank you for your honest opinion regarding your stay. We are very glad you took your time to write a review and give feedback. We are very glad to greet you as our guests any time again to convince you of our qualities. Sincerely yours Karolina M. Director's Assistant Campanile Szczecin
3 out of 5
by A verified traveler

Unfriendly reception staff

Posted 18 Jul 2020 on Hotels
Unpleasant reception staff..hair dryer is not working and we ask for ekstra they can not provide. Electric outlet in the toilet is not working either, yet they didnt do anything.. aircon is no function as wel. 3 nights stay is a disaster.
Comment from Hotel Management
24 Aug 2020 by Karolina M., Hotel Management
Dear guest, Thank you very much for your review regarding your stay. Unfortunately we had to find out about you not being satisfied with the stay. Please apologize by all means. Your honest opinion is very important to us. You are helping us to continously improve our service and adjust to your requirements. In any case the issues in the room are not our standard, please apologize for any inconveniences you encountered during your stay. Our house technician is already taking care of it. We would gladly receive a second chance to greet you as our guest some time soon again in one of our hotels. Yours sincerely, Karolina M. Director's assistant
4 out of 5
by A verified traveler

Good value for money

Posted 11 Feb 2020 on Hotels
All good and as expected. Clean, mid-size room, good breakfast selection and friendly reception stuff, plus great location. Good value for your money.
Comment from Hotel Management
11 Feb 2020 by Ilona J - Front Office Manager, Hotel Management
Dear Guest, I would like to thank you for the feedback concerning your stay. Our guest opinion is always welcome. Looking forward to welcome you again in our hotel. Best regards,
3 out of 5
by A verified traveler

Average chain hotel

Posted 17 Jul 2019 on Hotels
Fairly average chain hotel about 10 minutes walk from station. On positive side I appreciate the internal door which blocks corridor noise. I had a room at back which was quiet, rooms on front have a main road.
Comment from Hotel Management
2 Oct 2019 by Front Office Manager - Ilona J,, Hotel Management
Dear Guest, thank you for taking the time to share your opinion with us. Our guests' experience contributes to the continuous improvement of our customer service. We care for our guests satisfaction and comfort and our goal is to deliver full satisfaction to our guests' expectations. Your feedback as a guest enables us to enhance our customer service every day. Looking forward to welcome you again soon.
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