Ratings based on 21 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Our family of 4 loved everything about this property! The location was perfect. We watched the sunset every night from our private terrace. There was a gentleman playing the accordion during sunset that added to the ambiance. The hosts were very friendly and informative. They gave us lots of great suggestions on places to eat and what to see! We would definitely stay here again should we come back to beautiful Ortigia! Thank you so much!
4 out of 5
by A verified traveler

Posted 6 Jun 2023
The views and service provided make this a must stay. The view, just incredible, you’re right on the water. The team were very helpful and supportive leading into check in and arranging parking. Location is so close to everything, but does get allot of noise from the bars and night party cruises. The place is nicely renovated and decorated, with a generous amount of space. The actual shower is quite small and doesn’t have great water pressure. There isn’t a washing machine, although this is listed as an available amenity.
5 out of 5
by A verified traveler

Posted 25 Mar 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by staff, Hotel Management
Thank you very much.All he best.Staff.
4 out of 5
by A verified traveler

Comfortable stay and amazing views

Posted 17 Oct 2022 on Hotels
This was a beautiful property with ample space and amazing views. It was impeccably clean and comfortable. Staff were very helpful. The only snag was that we slept at the property on a Saturday night and I was woken up a few times by noisy passerby. Also parking was a good 20 minutes away at a daily charge of 15 euros. Otherwise absolutely excellent.
Comment from Hotel Management
18 Oct 2022 by Alessandro, Hotel Management
Thank you very much for sharing your experience! Unfortunately Ortigia gets a little crowded during the Saturday nights, but it's a price we have to pay for being at the core of the historical centre.In any case, we really hope to have you another time very soon!
5 out of 5
by A verified traveler

Posted 11 Oct 2022
Absolutely wonderful. The photos do not do it justice. We had Apartment Aretusa with its own private balcony and hot tub and have not stayed anywhere better. The views over the harbour are fantastic and the city is a joy to explore. Alessandro was really helpful and spent some time explaining where to go and what to see. It was a perfect romantic weekend away.
Comment from Hotel Management
12 Oct 2022 by Alessandro, Hotel Management
Thank you very much for sharing your experience, we're really glad that you had a pleasant stay and to hear that we were able to exceed your expectations. We look forward to have you another time in the future!
5 out of 5
by A verified traveler

Posted 5 Oct 2022
Great location, easy walking distance to fantastic restaurants ie 5min. Alessandro was very helpful with recommendations for activities and dining. Use the valet service and save yourself the stress of finding parking.
Comment from Hotel Management
7 Oct 2022 by Alessandro, Hotel Management
Thank you very much for sharing your experience in our place, we really hope to see you again!
5 out of 5
by A verified traveler

Posted 11 Sep 2022 on Hotels
Comment from Hotel Management
13 Sep 2022 by Alessandro, Hotel Management
Thank you very much for your kind review, we really hope to see you again!!
5 out of 5
by A verified traveler

Posted 8 Aug 2022
Amazing views from the apartment , in a great location. This was a very clean and large apartment and the staff was very kind and helpful.
Comment from Hotel Management
9 Aug 2022 by Alessandro, Hotel Management
Thank you very much for your kind words, we really hope to see you again soon!
5 out of 5
by A verified traveler

Posted 16 May 2022
This hotel is located right front of the beach. We had the greatest view. Aurora was our host and she was above and beyond to accommodate our stay. It’s nice and clean hotel. The kitchenette is equipped. We used valet service. Thanks for everything
Comment from Hotel Management
18 May 2022 by Ludovica, Hotel Management
Dear guests, Thanks for your review and we are pleased that you had a great staying in our structure.
4 out of 5
by A verified traveler from Miami

Posted 30 Dec 2019
The apt is clean and spacious, in a good location (Very close to ocean, and restaurants. The manager and staff are very nice, and eager to help. Driving to the apt is not possible, so we took manager’s offer for valet parking @ 15 Euro per day for two days, and a short walk to the apt.
Comment from Hotel Management
30 Dec 2019 by Aurora, Hotel Management
Thank you very much for this review. It was a pleasure having you. Hope you come back soon. Kind regards. Palazzo Alfeo's Staff