Ratings based on 213 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Quiet, comfortable and near sites
Posted 2 Mar 2024 on HotelsVery nice, quiet place to stay on a busy street. They were very nice to allow me to check in early. Really just to drop my bag. The door on the street looks a bit drab; but, once you're in it's very clean and comfortable. Shower pressure was strong, so nice to have.
Comment from Hotel Management
30 May 2024 by Mario, Hotel Management
Grazie
by A verified traveler
Getting better after a disappointing start
Posted 29 Feb 2024 on HotelsJust before arriving in Syracuse I I had a painful calf tear and could barely walk or carry my case( ( especially up stairs). The ad hadn't mentioned four flights of stairs( up to the second floor) to my room, so I rang reception before arriving and asked for someone to take my suitcase upstairs.
They unfortunately declined, although did change my room to a lower floor( but still two flights)
After that things improved, although they have no paper maps of the city.
The bedroom was comfortable enough, with a plain corporate decor.
Corso Umberto is a wide, plain street, but with some very affordable cafes and small restaurants. But it is one way to traffic, including buses, so it's impossible to catch a bus to Ortigia, where most of the sights are.
So I had to walk slowly and painfully to get there ( 20 minutes for me)
Reception was otherwise friendly, and did take my case downstairs on checkout
Comment from Hotel Management
1 Mar 2024 by ml, Hotel Management
Grazie per essere state da noi. siamo contenti che avete apprezzato la nostra accoglienza e le nostre sistemazioni.Le nostre info sono agguiornate e chiare e disponibili. Non ci piacerebbe avere ogni guiornidei clienti insoddisfatti, non trova.MI piace sottolineare che lei ha prenotato tramite un Agenzia che non ha dato a voi viaggiatori tutte le informazioni. Grazie mille
by A verified traveler
Posted 29 Oct 2023
The apartment is great: modern, renovated, clean. It is three blocks from the bridge to Ortigia, what makes it very convenient. Laundromat and two groceries at the corner, along with several restaurants and a rental car with multiple company options (Alamo, Enterprise, etc). The apartment we stayed was on the 3rd floor with no elevator, so the arrival and departure days were tough. The apartment is cleaned every day, the A/C is strong and powerful and wifi worked well. It could have more kitchen utensils, such as pan lids and a sharper knife — but it was a nice option for the pricey apartments in the island of Ortiga.
by A verified traveler
Posted 25 Oct 2023 on Hotels
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
Posted 21 Sep 2023
The rooms was very clean. In fact, everything looked new, like no one ever stayed there before. I really liked the way the room was laid out and was extremely comfortable. The manager of the property was very helpful. The property is ideally located in that you are quite close to the bus station and train station, but also close to the bridge to Ortiga.
by A verified traveler
Posted 8 Sep 2023
Enjoyed my stay .. thank you.
by A verified traveler
Posted 28 May 2023 on Travelocity
Walking distance to Ortigia
Comment from Hotel Management
10 Jul 2023 by ml, Hotel Management
Grazie
by A verified traveler
Posted 9 May 2023 on Hotels
by A verified traveler
Beautiful room
Posted 7 May 2023 on HotelsWhen you see the building from the street, it looks quite old and weird, but the rooms are super nice and new. The instructions to find the room were not very clear, but the person who was talking to us by message was very friendly.
On hotels.com it says that the hotel has free parking, but it's not true. There are some free parking spots on the streets nearby, but they were quite full. The location of the hotel is very good, you can walk to the popular spots, bars, and restaurants.
Comment from Hotel Management
8 May 2023 by ml, Hotel Management
Hello. In Hotels it write free parking on the street. We not Have private parking but only lovley room
