Ratings based on 809 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Beautiful hotel, staff was helpful, no dining options nearby.
5 out of 5
by A verified traveler

Posted 28 May 2024
a beautiful classic hotel with history as the first hotel in1862 sits on the top of a historic quarry. food was great breakfast buffet and dinner room was comfortable and had A/C working.
5 out of 5
by A verified traveler

Posted 8 May 2024
Unique place.. very walkable to museums.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
3 out of 5
by A verified traveler

Posted 22 Apr 2024
It is a lovely property with a nice amount of history. The staff were fairly arrogant and seemed to feel that we were lucky to be able to stay there. We asked for a simple kettle so we could make a morning cup of tea (we were surprised that the rooms don't have kettles) and the response at reception was one of shock; we could come downstairs and buy cups of tea. We were made to feel that we had asked a very inappropriate question!
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Great property but a good 20 minute walk to the Ortigia area. However, the property is worth the walk
5 out of 5
by A verified traveler

Posted 31 Dec 2023 on Hotels
Nice rooms and staff excellent
5 out of 5
by A verified traveler

Posted 24 Oct 2023 on Hotels
Lovely clean sheets, I really rate the cleanliness of this hotel as I have a dust allergy. A multitude of gluten free options for breakfast, nice staff. I extended my stay by an extra 2 nights. It's a bit of a walk into Ortigia but good to get your steps in with so much fantastic food on offer!
5 out of 5
by A verified traveler

Posted 10 Oct 2023
Bathroom way too cramped and old
5 out of 5
by A verified traveler

Posted 8 Oct 2023
There is an elegance of a past era about the place and it is well maintained. The breakfasts were a highlight with a wide range of options, well prepared and arranged. Our room had a small balcony with a view, was well appointed and comfortable. The negatives were a tiny shower cubicle in the bathroom and the sound insulation from neighbouring rooms was not good.