Ratings based on 256 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
We relied on reviews to stay at this property. Along the way, the road there made us skeptical as to what to expect. However, following the signs and arriving at the white gates opened us up to paradise. There are 2 pools, one salt with a jacuzzi, and the other enormous and elegant, complete with bar service. There is a fabulous restaurant on site, and a menu of spa services. Our room had a little outdoor patio and was clean and charming. Also, the complimentary breakfast was to die for! Our thanks to Jiuce and her wonderful staff. We will definitely be back again!
by A verified traveler
Posted 14 Apr 2024
Excellent facilities — pool, table tennis, gym. Rooms were comfortable, although not spacious. Very good breakfast, with incredible variety and quantity of items on the buffet — although some items did not seem to be freshly made every morning. Would have been nice to have had homemade jams, rather than the packaged kind. Overall, very good service (especially front desk welcome, with very useful briefing on the resort and tips for visiting sights in the areas). Breakfast service was marred by odd delays in getting our coffee.
Please note that resort is about 20 minutes drive from Ortigia, partly through potholed and narrow country roads. It’s a peaceful setting, but not close to dining options.
by A verified traveler
Posted 30 Sep 2023
Stayed here 3 nights, the hotel is modern very clean and comfortable with very professional and helpful staff. All set in beautiful relaxing surroundings.
The location is conveniently located to reach Siracusa with a shuttle service to the city (book @ €15 return x room).
The breakfast was very good with a very extensive selection to choose from and along with the restaurant service helpful with pleasant atmospher.
The large pool is beautiful, well maintained and a plesure to swim in.
The staff are very attentive and their knowlede of the area excelant and very helpful.
All in all a great experience so we would happily stay here again.
by A verified traveler
Posted 12 Jun 2023
One of the most incredible properties to stay at in eastern Sicily! Staff was charming and welcoming. Super informative of the surrounding area. Spaces all over the property to enjoy. Cannot rant and rave enough about this place!! AMAZING!!
by A verified traveler
Pampered in Borgo Pantano
Posted 30 Apr 2023 on HotelsLovely property filled with orange trees and flowers. The resort and spa made it a truly relaxing stay. Wonderful buffet breakfast! Shuttle into the city was convenient. The staff was extremely accommodating and professional.
by A verified traveler
Posted 5 Sep 2022 on Hotels
Borgo Pantano fully deserves all its exceptional ratings - the owners and staff were wonderful, the food was excellent, the swimming pool is fantastic, it is very family friendly and they really have thought of everything. Great value too (earlier in our holiday we stayed in a hotel double the price and Borgo Pantano beat it hands down across many areas) - love this place!
by A verified traveler
Best breakfast and best service ever
Posted 15 Jun 2022 on HotelsI had really good experience at this hotel.
Breakfast was the best one I've ever had at any restaurant over the world. There are so many kinds of Italian food and could not try all only for 3days.
Unfortunately my son got heat stroke but the staffs were so kind to help us out for whole day. We could not enjoy Sicily as much as expected, but this hotel made our holiday very special and unforgettable.
Comment from Hotel Management
24 Jul 2022 by Hotel Borgo Pantano, Hotel Management
Dear Guest,
thank you so much for your rewiew. We hope to welcome you again soon. Thanks from the owner Giusi and all the staff
by A verified traveler
Posted 13 Jul 2021 on Hotels
by A verified traveler
Posted 27 Sep 2020 on Hotels
by A verified traveler
Posted 18 Sep 2020
