Ratings based on 282 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Very clean which is what I appreciate the most
Comment from Hotel Management
15 Jun 2024 by Sophia CSR, Hotel Management
Hi Maria,We are delighted to hear that you found our establishment to be very clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.
by A verified traveler
Posted 14 Jun 2024
Our bed had a giant divot (sunken area) in one side making it quite uncomfortable. The shower did not drain well at all so we would be standing in 6 inches of water every time. The breakfast was very sparse. Not many options and some items were gone when we got there at 8am
Comment from Hotel Management
15 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.
by A verified traveler
Posted 12 Jun 2024
Wonderful customer service and clean and hassle-free stay, would stay again!
Comment from Hotel Management
13 Jun 2024 by Sophia CSR, Hotel Management
Hi Elizabeth,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.
by A verified traveler
Posted 6 Jun 2024
I have a close friend who runs a Blacksmithing business close to this hotel. I was so impressed with you facility's that we are planning to negotiate the reservation of a black of rooms when he starts his Blacksmithing school next year. I was greatly impressed with the comfort of the room and the great breakfast. The staff was great also
Comment from Hotel Management
7 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We're glad to hear that you were impressed with our facilities. It's fantastic to know that you found the room comfortable, enjoyed the breakfast, and received great service from our staff. We look forward to welcoming you and your group back for a successful event and ensuring another enjoyable stay for everyone. Thank you for your kind words, and we can't wait to host you again!
by A verified traveler
Posted 1 Jun 2024
Nice room but breakfast choices could have been better
Comment from Hotel Management
2 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,We're glad to hear that you enjoyed your room! Your feedback regarding breakfast choices is appreciated, and we'll take it into consideration as we strive to enhance our offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay.
by A verified traveler
Posted 25 May 2024
Had bugs in the room dirty sheets
Comment from Hotel Management
26 May 2024 by Sophia CSR, Hotel Management
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Sophia CSR, Hotel Management
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!
by A verified traveler
Posted 17 May 2024
Well located for our intended purposes.
Comment from Hotel Management
21 May 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
by A verified traveler
Posted 12 May 2024
Great stay with puppies
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Dear Guest,On behalf of our entire staff, we thank you for your business and your comments. We hope to see you again and that you will be truly impressed with our continued improvements.
by A verified traveler
Posted 9 May 2024
I reserved a king room and when I showed up they told me there were no king rooms left because they are given on a first come first serve basis and all kingbrooms were guven out before i got there.
Comment from Hotel Management
12 May 2024 by Sophia CSR, Hotel Management
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
