Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Lovely older and small hotel in a beautiful, quiet part of Sydney away from the CBD.
Comment from Hotel Management
27 Apr 2024 by Chelsea, Hotel Manager, Hotel Management
Hi Andrew, Much appreciate your comments, thank you for your time. We hope to welcome you back again!
by A verified traveler
Posted 14 Apr 2024
Had a delightful stay here for a girls weekend. Everything we could have asked for within walking distance. Highly recommend
Comment from Hotel Management
17 Apr 2024 by Chelsea, Accommodation Manager, Hotel Management
Thanks Katarnya, appreciate your feedback and hope to host your next girls weekend!
by A verified traveler
Posted 22 Mar 2024
Location was great. Hotel and staff was very nice and accommodating
Comment from Hotel Management
22 Mar 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Maria, Thanks for your comments, I really appreciate your time taken. I hope we left a good enough impression on you to have you come back again soon!
by A verified traveler
Posted 21 Mar 2024
Great location, the services are great. Comfy beds and clean properties. It's got the holiday vibe that fits the surroundings really well
Comment from Hotel Management
22 Mar 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Soo Hyun, thank you for your review and comments. I appreciate your time and look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Susanna,Thanks for taking the time to leave your rating! Appreciate your feedback and hope to see you again soon.
by A verified traveler
Posted 17 Mar 2024
This hotel exceeded expectations. The rooms were large, clean and very comfortable. Our harbour view room was gorgeous.
We really enjoyed our stay.
Comment from Hotel Management
22 Mar 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Cath,Thanks so much for your review, we loved having you. We look forward to welcoming you back in the future!
by A verified traveler
Posted 8 Mar 2024
The hotel rooms are fantastic, well appointed and comfortable, and the setting of Watson’s Bay beautiful. One thing they could improve on is that there was no minibar at all in the room, and it is not possible to order alcohol (or any food) from room service after 9pm, nor can you bring alcohol back from the downstairs bar/restaurant after 9pm.
Comment from Hotel Management
11 Mar 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Jonathan, We appreciate your comments and will be sure to take them into our next team discussions. Our bar is open later on weekends (varying based on trade) and at these times we would be able to accommodate you until a later time. We thank you for choosing Watsons for your recent visit and hope to see you again soon.
by A verified traveler
Posted 12 Feb 2024
Rooms are great, staff helpful
Comment from Hotel Management
15 Feb 2024 by Chelsea, Accommodation Manager, Hotel Management
Dear Howard, Thank you so much for taking the time to share your experience, we hope to have the pleasure of welcoming you back in the near future!
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Kirsten,Sorry to hear your stay with us wasn't everything we had wanted! We'd love to hear your feedback on how we can do better.
by A verified traveler
Posted 29 Jan 2024 on Wotif
All good but the room cleaning condition.
Comment from Hotel Management
15 Feb 2024 by Chelsea, Accommodation Manager, Hotel Management
Hi Paul, We're so sorry to hear you didn't feel the rooms were clean enough! Please tell us how we can do better next time so we can continue to improve the quality of our hotel.