Ratings based on 488 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Margaret, Hotel Management
Hi Marion, Thank you for taking the time to complete our online survey. Regards,Margaret
by A verified traveler from Marrickville
Posted 15 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Margaret, Hotel Management
Hi David,Thank you for taking the time to provide feedback. We hope to be able to accommodate you again in the future.Regards,Margaret
by A verified traveler
Posted 10 Mar 2024
The property itself is fine, though there is a lot of construction going on that makes it difficult to access the Motel, this is through no fault of their own. However as this was a quick trip for an event, it would have been nice to have a good night sleep, the beds are not comfortable in both rooms I booked, hard in some spots, sagging and without support in others, as you spend more time sleeping in a motel room, the bed is the most important feature, so not really impressed sorry.
Comment from Hotel Management
12 Mar 2024 by Margaret, Hotel Management
Hi Cathy,We apologize for not meeting your expectations regarding the current bedding. Unfortunately, it can be challenging to fulfill all of our guests' preferences when it comes to bedding. Thank you for bringing this to our attention.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
12 Mar 2024 by Margaret, Hotel Management
Hi Ian,Thank you for taking the time to provide feedback. We are glad you enjoyed your stya with us and hope you accommodate you again in the future.
by A verified traveler
Posted 4 Mar 2024
Friendly staff and convenient location
Comment from Hotel Management
12 Mar 2024 by Margaret, Hotel Management
Hi Matt,Thank you for taking the time to provide feedback. We are glad you found our staff friendly and our location convenient. We hope to accommodate you again in the future.
by A verified traveler
Posted 17 Feb 2024
This was a great affordable option, no fuss with small kids, great playground and good food. Would highly recommend.
Comment from Hotel Management
21 Feb 2024 by Kyleen, Hotel Management
Thank you for your feedback. We are delighted you had a great stay and look forward to seeing you next time.RegardsKyleen
by A verified traveler
Posted 12 Feb 2024
Nice clean property, friendly staff. Lots of dining options in the area.
Comment from Hotel Management
19 Feb 2024 by Kyleen, Hotel Management
Thankyou for your feedback Eduardo. We are glad the location was convenient for your stay.Regards,Kyleen
by A verified traveler
Posted 21 Jan 2024
Property had all the essentials we needed i.e. washing and drying facilities. Conveniently located close to restaurants.
Customer service staff always greeting us with a smile :)
Comment from Hotel Management
22 Jan 2024 by Margaret, Hotel Management
HI Selwynn,Thank you for taking the time to leave feedback. We are glad you enjoyed your stay with us and we hope to accommodate you again in the future.Regards,Margaret
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Margaret, Hotel Management
HI Monique,Thank you for taking the time to leave feedback. We are glad you enjoyed your stay with us and we hope to accommodate you again in the future.Regards,Margaret
by A verified traveler
Posted 14 Jan 2024 on Wotif
Average motel but in-train development around it made it seem like staying in a building site. Access poor.
Comment from Hotel Management
14 Jan 2024 by Margaret, Hotel Management
Hi Phil,I apologize for any inconvenience caused by the road works in the vicinity, which may have impacted your stay. Rest assured that these works have been undertaken to enhance the accessibility of the roads for future convenience.Regards,Margaret
