Ratings based on 851 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Fazleen Khan, Hotel Management
Dear Peter, thank you for your feedback. We would love to welcome you back to Peppers Hills Lodge.
by A verified traveler from Sydney
Posted 29 Mar 2024
Don't be put off by the name (a "lodge" has a certain meaning to me) - if you're looking for an excellent hotel near Norwest, The Hills Lodge is it. The rates were better than competitive, and the room was spacious and well fitted out. I had a small balcony overlooking a pool, and I always enjoy having an open area when staying away from home, so this was a big plus for me.
The only issue I had was the connections for the TV were not accessible, preventing plugging in a laptop to watch my own shows rather than learn (yet another) hotel's unique TV viewing system. Small detail for most, annoyance to a few regular travellers who have a well developed routine.
The Coffee Club is open very early, just across the main road. Also necessary for some of us!
I would absolutely stay again. Next time I need to do business at Norwest, I won't need to choose - I'll go straight to The Hills Lodge.
Comment from Hotel Management
31 Mar 2024 by Fazleen Khan, Hotel Management
Dear Mr Martelli,We very much appreciate your comments for your recent stay at Peppers The Hills Lodge Hotel. We are pleased you enjoyed your stay and we look forward to Welcoming you back very soon.Kind RegardsFazleen Khan
by A verified traveler
Posted 24 Mar 2024
The facilities were great. Clean, comfortable, later check out, good restaurant and food.
Comment from Hotel Management
28 Mar 2024 by Fazleen Khan, Hotel Management
Dear Alex, Thank you for taking the time writing us a review. We are glad you enjoyed your stay with us and found everything was to your liking. We look forward to welcoming you back anytime.Kind Regards, Fazleen Khan - Office Manager
by A verified traveler
Posted 24 Mar 2024
Very quiet room
Comment from Hotel Management
28 Mar 2024 by Fazleen Khan, Hotel Management
Dear Ian, Thank you for your review. We are glad you found the rooms quiet. We would love to welcome you back at The Hills Lodge. Kind Regards, Fazleen Khan - Front Office Manager
by A verified traveler
Posted 24 Mar 2024
Nice
Comment from Hotel Management
28 Mar 2024 by Fazleen Khan, Hotel Management
Dear Prince, Thank you for your review. We look forward to welcoming you for future stays.
by A verified traveler
Posted 17 Mar 2024
Thank you for making our stay enjoyable.
Comment from Hotel Management
18 Mar 2024 by Fazleen Khan, Hotel Management
Dear Fiona, Thanks for taking the time to give us feedback. We are delighted to read you had an enjoyable stay with us. We look forward to welcoming you back. Kind regards, Fazleen Khan Front Office Manager
by A verified traveler
Posted 9 Mar 2024
Nice large renovated rooms. Great facilities and very quite. Good value for money
Comment from Hotel Management
11 Mar 2024 by Fazleen Khan, Hotel Management
Dear William, thank you for taking the time writing a review. We are thrilled to hear that you enjoyed the facilities and found good value for your stay. We will be happy to welcome you back!
by A verified traveler
Posted 3 Mar 2024
Clean and comfortable. The pool is lovely
Comment from Hotel Management
5 Mar 2024 by Fazleen Khan, Hotel Management
Dear Jill, thank you for taking the time writing us a review. We are glad you found the rooms clean and comfortable, and you enjoy the pool. We hope to see you again soon!
