Ratings based on 66 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
Posted 11 Mar 2024
The penzie ( an affectionate abbreviation) or aka the penshurst hotel . Friendly staff , good food and beverages . Reasonable prices clean & modern rooms and conveniently located close to railway station. I will be back .
by A verified traveler
Posted 28 Feb 2024 on Wotif
by A verified traveler
Posted 28 Feb 2024
The sports bar and grill. Lovely dinner specials during the week.
by A verified traveler
Posted 25 Feb 2024 on Wotif
by A verified traveler
Posted 21 Feb 2024 on Wotif
The care about the guest's requests and knowledge of the personnel is the most reason why I would recommend it to others.
by A verified traveler
Posted 14 Feb 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024
Car park is locked till 10am. Weird
by A verified traveler
Posted 11 Feb 2024 on Wotif
The room was very spacious and clean and the bed was very comfy. Bathroom was large but nowhere to put toiletries. We stayed on a Thursday, Friday and Saturday. After going to bed on the first night, after about 10 minutes there was a loud burring sound which lasted about 10 seconds. This kept happening about every 2 minutes. After trying various things we found it was coming from the air conditioner. Hubby reported it that night around 10.45. We were told we could not change rooms as they were fully booked but it would be reported and fixed the next day. We had to turn off air con resulting in a very uncomfortable sleep as it was so hot. On the Friday we asked about 4 different staff members if it would be fixed but were only told that it had been reported and that was after they checked on the computer to confirm this. Friday night the same thing happened so it was another very bad night. Asked the staff again and it was the same answer. Asked who the manager was and was told it was Monica. Saturday evening when we returned after being out all day "John" told us that it had not been looked at and that Monica did not work on week-ends. Why did she not attend to it on Friday morning then. Another bad night with the heat on Saturday meaning 3 nights in a row leaving us totally exhausted with a 4 hour drive back to where we live. "John" suggested that we request some sort of refund. If this is not the place to do this, please advise. We must be due for something
by A verified traveler
Posted 30 Jan 2024 on Wotif
I spent a week at the Penshurst and all of the staff were ridiculously pleasant and helpful and the room was clean, quiet and comfortable. My only suggestion to the owners would be to provide plates, cutlery and maybe even a microwave like most motels do. Even though there’s plenty of eating options in the area, sometimes a guest would prefer to eat in their room rather than go out every night. But overall, highly recommended. In fact, I’ve just booked another week!
