Ratings based on 962 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Very central. Great staff. Not easy for disability access. Carpets tired. Shower tiny. Fabulous rooftop area. Overall great value for money.
Comment from Hotel Management
29 Apr 2024 by Stephanie, Hotel Management
Hi Alison,Thank you for your recent stay with us and for reviewing our property. I am glad to know you liked the location of our hotel. On the other hand, I am sorry for the shortfalls you have noticed with our in-room offerings.We have taken note of your comment regarding the bathroom facilities and are sorry for any inconvenience caused. Please be assured that this has been directed to the relevant department. Kind Regards,Front Office StaffPark Regis City Centre
by A verified traveler
Posted 28 Apr 2024
Loved our stay here and was able to get 2x rooms next to each other. The rooms were perfect for what we needed. Roomy, clean, modern and affordable. Even coffee pods in the tea and coffee section!! Haven't got anything to criticise, except you need to keep the bathroom door shut to decrease the traffic noise. I will be back next time!
Comment from Hotel Management
29 Apr 2024 by Stephanie, Hotel Management
Dear Noelene,We’re so happy to hear you had a great experience at Park Regis City Centre.Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.Kind Regards,Front Office StaffPark Regis City Centre
by A verified traveler
Posted 14 Apr 2024
Too noisy
Comment from Hotel Management
16 Apr 2024 by Imelda, Hotel Management
Dear Ming,We are sorry to hear that your stay with us had not been perfect due to various reasons as per our review and we sincerely apologize for any inconvenience caused to you. Staywell,ImeldaFront Office StaffPark Regis City Centre
by A verified traveler
Posted 7 Apr 2024
Great location!
Comment from Hotel Management
8 Apr 2024 by A, Hotel Management
Dear Weichen,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our hotel's great location. Providing a convenient and accessible location for our guests is one of our top priorities, and we're thrilled that it met your expectations.We look forward to welcoming you back for another wonderful stay whenever your travels bring you back to the area.Best regards,Staywell,Front OfficePark Regis City Centre
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
2 Apr 2024 by Imelda, Hotel Management
Dear Megan,Thank you for staying and we hope you give us another chance to make your stay as best as it can be.Staywell,ImeldaFront Office StaffPark Regis City Centre
by A verified traveler
Posted 17 Mar 2024
Great location by hyde park with bats at sunset. Long but nice walks to sydney harbor and oxford street. Otherwise pretty basic for the price
Comment from Hotel Management
18 Mar 2024 by A, Hotel Management
Dear Jerome,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our hotel's prime location near Hyde Park and the picturesque sunset views.We apologize if you felt that the experience did not fully meet your expectations in certain aspects. We continuously strive to provide competitive pricing while maintaining the quality of our services and facilities.We appreciate your patronage and hope to have the opportunity to welcome you back for an enhanced experience in the future.Best regards,Staywell,Front OfficePark Regis City Centre
by A verified traveler
Posted 11 Mar 2024
Lovely stay with excellent service.
Comment from Hotel Management
12 Mar 2024 by Imelda, Hotel Management
Dear Michael,Thank you so much for sharing your feedback about our service. We sincerely appreciate you taking the time to share with us your experience at Park Regis City Centre. On behalf of our entire team, thank you for allowing us to serve you.Staywell,ImeldaFront Office StaffPark Regis City Centre
by A verified traveler
Posted 3 Mar 2024
Smells no good
Comment from Hotel Management
4 Mar 2024 by Imelda, Hotel Management
Dear Dugersuren,Thank you for your review.We are sorry to hear that your stay with us had not been perfect due to various reasons as per our review and we sincerely apologise for any inconvenience caused to you. Staywell,Front Office StaffPark Regis City Centre
by A verified traveler
Posted 13 Feb 2024
Convent for travel. Bathroom very small do not like shower curtains
Comment from Hotel Management
15 Feb 2024 by A, Hotel Management
Dear Paul, Thank you for taking the time to share your feedback with us. We're glad to hear that our hotel's location was convenient for your travel needs. Your concerns regarding the bathroom components are duly noted, and we appreciate your input as we continually strive to improve our guests' experiences.Should you choose to stay with us again, please feel free to reach out with any specific preferences, and we'll do our best to accommodate them. We look forward to welcoming you back in the future.Staywell,Front OfficePark Regis City Centre
by A verified traveler
Posted 10 Feb 2024
I booked this for end of a cruise for a nice night before going home to perth. We paid approx $480 . When we got to our room it was much smaller and older than the pictures online. The pool is on the roof and looks like it needs to be resealed. No chairs around it as on top floor. Extremely noisy you can here everything from the outside cars, ambulance ect. Walls very thin could here people in hallways which are less than a meter wide. Well you could tolerate all of that but then at 7 am a jack hammer started sounded like above our room which was vibrating and the noise was so bad we checked out at 8 am. The front counter team were not interested and state they new nothing about the noise. Very disappointing so basically no sleep and and totally waste of money. I would never stay here again
Comment from Hotel Management
12 Feb 2024 by A, Hotel Management
Dear Debbie,We deeply regret that your recent stay fell short of your expectations. Please accept our sincerest apologies for the inconveniences you encountered, including the noise disruptions and the discrepancy between the room's appearance and your expectations. Rest assured, we're taking immediate steps to rectify these issues, from addressing noise disturbances to enhancing our communication about room details. We genuinely appreciate your feedback as it helps us enhance our services, and we hope for the opportunity to restore your faith in us on a future visit.Staywell,Andrew KosasihGeneral ManagerPark Regis City Centre
