Ratings based on 6,985 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
We found it to be quiet comfortable and clean, not elegant or fancy but loved the history of the building. So close to darling harbour, walking distanve to most things. Lots of cafes to choose from
Comment from Hotel Management
29 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Hyde Park Plaza Reception TeamThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Hyde Park Plaza Reception TeamThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 26 Apr 2024
There was water backflow in the toilet leaving floor wet and having to request towels to keep it dry. This matter may require immediate attention for repair. Other than this, the Oaks brand continues to impress with spacious rooms, well equipped kitchenette, modern design pool and jet spa, large sauna, a wide range of gym equipment, and most of all, excellent customer service of the reception staff upon check-in and on stay.
Comment from Hotel Management
29 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 26 Apr 2024
Good location, amenities.
by A verified traveler
Posted 21 Apr 2024
Great accommodation
Comment from Hotel Management
29 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 18 Apr 2024
Great place to stay in the city. Staff were nice and room had everything we needed.
Comment from Hotel Management
19 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 18 Apr 2024
Great apartment in the city
Comment from Hotel Management
19 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 16 Apr 2024
Appartment looked very tiered, carpets where very marked & stained also burn marks from where iron had been dropped
Comment from Hotel Management
19 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.
by A verified traveler
Posted 15 Apr 2024
I spent a great night with my 2 daughters after attending rhe musical Grease. Woyld stay again
Comment from Hotel Management
19 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 14 Apr 2024
We stayed in a split-level apartment which was perfect for our needs - somewhere for the adults to sit and chat when our child was asleep. Some of the furniture and carpets are a bit dated and old but the amenties were great - the kitchen, washer and dryer and 2 bathrooms a big plus for a bigger group. The location was great, once you navigate through the multistorey opposite, you are into the main Darling Harbour area, close to the tram and there's plenty of food options around. It's really good value for money.
Comment from Hotel Management
19 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
by A verified traveler
Posted 14 Apr 2024
Best location, in between darling harbour and the cbd, easy walking distance to everything
Comment from Hotel Management
19 Apr 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
