Ratings based on 2,276 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 12 Mar 2024
Would stay again, very friendly staff
by A verified traveler from San Antonio
Posted 10 Mar 2024
Worn, cheap smell under sink lathe apartment. Only one elevator dud t feel safe
by A verified traveler from Albion Park Rail
Posted 1 Mar 2024
The Oaks is close to Central Station and many shopping, eating and entertainment locations. There were some elevator renovations happening that delayed access to and from my floor, but not too inconveniencing.
by A verified traveler
Posted 26 Feb 2024
Hi , I don’t normally write reviews - but thought others should know about our negative experience.
-Photos of the property were not accurate and the website was photos were mis - leading
-One lift was out and wait time was regularly 7-12 minutes
-The property interior needs a good cleaning
-The room smelt damp when we opened up for the first time
-It was a very hot day in Sydney, but even at night the A/C could not cool the rooms enough
-The TV remote did not work
-The toilet system was continuously running into the pan overnight , and I thought we had a leak.
- I should have read other reviews with similar complaints
- We ended up checking out - but Expedia will refund us
-At the front desk Jina was very helpful, when we explained our problems - and was supportive.
My closing point is Expedia needs to check the photos and information being presented is accurate.
We appreciated the refund
by A verified traveler
Posted 25 Feb 2024
Good location.
by A verified traveler
Posted 24 Feb 2024
by A verified traveler
Posted 14 Feb 2024
by A verified traveler
Posted 11 Feb 2024
by A verified traveler
Posted 2 Feb 2024
