Ratings based on 694 Verified Reviews

4.1 out of 5
93% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Nov 2021 on Wotif
Very good position for shops bars etc and very quiet would stay again
Comment from Hotel Management
28 Dec 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Hi Merril, Thank you for taking the time to write a review following your stay with us, and for an amazing 5 out of 5 rating! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager
3 out of 5
by A verified traveler

Posted 31 Oct 2021 on Wotif
The property was fine, great location, but the sheets on the bed were filthy, stained bad, looked like they hadnt been washed
Comment from Hotel Management
2 Nov 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Hi Matt, thank you for taking the time to write a review following your recent stay with us. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite Hotel Manager
5 out of 5
by A verified traveler

Posted 17 Aug 2021 on Wotif
Although it's an old building and not as dressed up" as other places the room was perfect the staff extremely friendly and accommodating the manager or owner I spoke to was an absolute gem.
Comment from Hotel Management
6 Oct 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Thank you for taking the time to share your wonderful feedback following your recent stay at Madison Carrington Apartments, and for an amazing 5 out of 5 rating! We appreciate your kind comments, and are so glad you enjoyed your stay, comfortable rooms and our extremely friendly staff! We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager
4 out of 5
by A verified traveler

Great location

Posted 13 Aug 2021 on Hotels
Great stay overall:)
Comment from Hotel Management
16 Aug 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Hi Katherine, thank you for taking the time to share a review following your recent stay with us, and for an amazing 8 out of 10 rating! We are so glad you enjoyed your stay, and we look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager
5 out of 5
by A verified traveler

Posted 17 Jun 2021 on Wotif
This property is close tot he CBD and the facilities are first class. The staff are welcoming and friendly and helpful.
Comment from Hotel Management
12 Jul 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Thank you for taking the time to share your experience following your stay at our hotel, and for an amazing 5 out of 5 rating! We really value your wonderful feedback and are so pleased you enjoyed our central city location and your stay at our property. Thank you for commenting that our reception staff were friendly and helpful. As you experienced, we have a great team on the front desk who really care for our guests and have no hesitation in going above and beyond to assist! I will be sure to pass on your feedback to them. We appreciate your recommendation and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite Hotel Manager
2 out of 5
by A verified traveler

Posted 21 May 2021
The room had very poor sound approve therefore is very noise that I can’t rest. Bathroom ceiling has dusty and rubbish under the basin cabinet.
Comment from Hotel Management
22 May 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Thank you for taking the time to share your feedback following your recent stay. I'm really sorry you were disappointed with the service during your stay. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Hotel Manager.
3 out of 5
by A verified traveler

Posted 18 May 2021
Property was clean and they were flexible about our checkout time. We did have some issues with noise outside the apartment, but otherwise an okay stay
Comment from Hotel Management
22 May 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your kind comments, and are so glad you enjoyed clean and comfortable rooms and the late check out. During your next stay we will be sure to assign you to a higher floor away from any potential city noise. Kind Regards, Dovile Pipiraite – Hotel Manager
1 out of 5
by A verified traveler

Posted 16 May 2021 on Wotif
Central location was great but thats were the good ended. Arrived late afternoon and given the only remaining room on first floor, not an issue in itself except for the room being filthy. Balcony had syringe, dirty towel and clothing that looked to have been there for weeks. Windows and sliding door were also dirty with what looked like blood splatter near the syringe. Broken sliding door handle, not great safety for first floor. Grime on table, floors and bench tops. Kitchen tap completely detached and had to be held in place. No sink plug to allow washing up. Broken lights, litter under lounges, partly used drink bottles left in drawers. We were told that there was no way to change rooms so we had to purchase our own cleaning and disinfectant to make to room liveable. Took photos of all issues. Just very unpleasant so our family spent as little time here as possible. We were offered another room the following day but we weren't prepared to do their cleaning again for them. Other accommodation was found later.
Comment from Hotel Management
17 May 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Thank you for taking the time to share your feedback following your recent stay. I'm really sorry you were disappointed with the service during your stay. We appreciate your feedback and hope we can make improvements to better our practises, and improve the quality of our services. Kind Regards, Dovile Pipiraite - Hotel Manager.
5 out of 5
by A verified traveler

Bigger room than expected

Posted 11 May 2021 on Hotels
Great central location. 2 bedrooms, 2 toilets, one bathroom. A lot bigger than we expected
Comment from Hotel Management
12 May 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Hi Cheryl. Thank you for taking the time to review our hotel following your recent stay, and for an amazing 10 out of 10 rating! We really value your wonderful feedback and are so pleased you enjoyed our central city location and the size of our 2BR apartment. We appreciate your recommendation and look forward to welcoming you back again in the future. Kind Regards, Dovile Pipiraite – Hotel Manager
4 out of 5
by A verified traveler

Posted 9 May 2021 on Hotels
Comment from Hotel Management
12 May 2021 by Dovile Pipiraite - Hotel Manager, Hotel Management
Hi Zinnia, Thank you for taking the time share a review following your recent stay at Madison Carrington Apartments. We look forward to welcoming you back again in the very near future. Kind Regards, Dovile Pipiraite – Hotel Manager
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