Ratings based on 15 Verified Reviews

4.2 out of 5
100% of guests recommend
3.8 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 29 Dec 2022 on Hotels
The hostel has a great location just across the road from the beach, however it is overpriced for the service you receive. When booking, please be aware that you will have to carry your luggage up three flights of narrow stairs to get to the reception area to check in. The rooms are shabby, with holes in the walls in several places. Having ‘apartment’ style rooms is quite nice, however in my apartment there were guests sleeping on beds in the communal areas, which was not very private. At full capacity, there are 14 people sharing one bathroom in the apartment I was in. The bathroom was mopped daily, but the floor was constantly filthy. Cleaners came in regularly to change beds and bins, but it would have been good if they could have vacuumed the floors as there was sand everywhere from the beach. Bed was comfortable, but room was stifling hot with just one small floor fan and one window (which had to be propped open with an empty bottle of dry shampoo), this made it very difficult to sleep, especially with 6 people in the room. On my first morning there, staff came into the room unannounced every hour between 8am and 2pm to complete various checks, including checking for ‘extra’ guests. This was quite disruptive in itself. I was disturbed on more than one occasion whilst I was in the shower by housekeeping staff also. Privacy is lacking a lot in this hostel. I would not choose to stay here again.
Comment from Hotel Management
6 Jan 2023 by Kristy, Hotel Management
Hey AnonThanks for taking the time to leave your review, we have an amazing beach location and the stairs are worth it everyone says ! Our team is more than happy to help with your bags, just be sure to ask.Our housekeeping team clean the rooms daily and we ask guests to be considerate of others in keeping their belongs clean and tidy. Our team does do various room checks which is stated in our arrival details. We suggest that perhaps next time you stay with us in a private room which would probably be more to your liking. Safe travels till then.Kristy BakerGeneral Manager
3 out of 5
by A verified traveler

Posted 10 Jan 2020
Staffs are very friendly however the cleanliness and condition of the place is not great
Comment from Hotel Management
10 Jan 2020 by Kristy, Hotel Management
Hi Anon Thanks for taking the time to leave your review. Glad that you enjoyed our friendly staff and hope you managed to experience our restaurant and bar ! Sorry to hear that the cleanliness was not what you expected, our housekeeping team work hard to ensure it is however I will pass your feedback on. Hope we can welcome you again in the future.
3 out of 5
by A verified traveler

Posted 15 Dec 2019
Probably would have been a better stay if not in a room by myself with three blokes, from a female point of view perhaps some gender rooms
Comment from Hotel Management
15 Dec 2019 by Kristy Baker, General Manager, Hotel Management
Hey Anon Thanks for your review, we have three different types of Female Only dorms available - next time be sure to book this one or let us know when you arrive and we can look at changing you ! Hope to see you back again.
5 out of 5
by A verified traveler from Colorado, USA

Posted 25 Aug 2019
Staff was super friendly, upgraded my friends and I to a much preferred room and were super easy to talk to and ask questions of, great host! Location was prime next to Coogee; just a bummer that lockers had to be paid for
Comment from Hotel Management
26 Aug 2019 by Kristy, Hotel Management
Hey Anonymous ! Thank you for your lovely review, so glad that you enjoyed your stay with us. Make sure you come back and next time if you want a locker in your room book our 12 bed dorms that have lockers under the beds. Kristy Baker General Manager
5 out of 5
by A verified traveler

Not bad

Posted 26 Jul 2019 on Hotels
Comment from Hotel Management
29 Jul 2019 by Kristy, Hotel Management
Thank Anders ! see you again soon.
5 out of 5
by A verified traveler

Posted 27 May 2019 on Travelocity
Comment from Hotel Management
28 May 2019 by Kristy, Hotel Management
Hey Anonymous Thanks for your fantastic 5/5 rating ! So glad you enjoyed your stay with us. Come back again next time you are in Sydney ! Kristy Baker General Manager
5 out of 5
by A verified traveler

Must stay when in Coogee!

Posted 28 Feb 2019 on Hotels
I literally booked 3x because I kept extending my stay. Only issue is Australia has more bugs than I’m used to so I saw some. But everything else about this hostel was amazing. Everything I needed and exceeded my expectations... only issue is now my hostel standards are too high 😂
Comment from Hotel Management
6 Mar 2019 by Kristy, Hotel Management
Hi Tristan Thanks for your kind review, we hope we introduced you slowly to the Aussie wildlife ! Make sure you come back again soon. Kristy Baker General Manager
5 out of 5
by A verified traveler

A week in Coogee

Posted 28 Feb 2019 on Hotels
The place was amazing, the people who work there are great and location is perfect. Will stay here always when in Sydney!
Comment from Hotel Management
6 Mar 2019 by Kristy, Hotel Management
Hi Tristan Thanks so much for your kind review, we loved having you stay with us and become part of the monkey family. Make sure you come back again soon ! Kristy Baker General Manager
5 out of 5
by A verified traveler

Best hostel in Sydney!

Posted 22 Feb 2019 on Hotels
By far the best hostel I’ve ever stayed at... I couldn’t have been happier. Clean, spacious, friendly and helpful staff. They have a bar downstairs too where they host events and happy hours so it’s a good way to meet people.
Comment from Hotel Management
28 Feb 2019 by Kristy, Hotel Management
Hi Tristan Thank you so much for your kind review, we are very glad that you enjoyed your stay with us. Make sure you come back again when you are next in Sydney ! Kristy Baker General Manager
4 out of 5
by A verified traveler from Santa Barbara, Ca

Posted 3 Feb 2019
The location is great for being right in the middle of it all. Steps to the beach and restaurants. Staff was very helpful and the facilities were kept clean for how many people stay there.
Comment from Hotel Management
6 Feb 2019 by GM, Hotel Management
Hi Anon Thanks so much for your kind review, we are glad you enjoyed your stay with us by the beautiful Coogee Beach Make sure you come back and stay with us again ! Kristy Baker General Manager
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