Ratings based on 223 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Liked friendly staff, nice pool, good cabin and comfortable bed. Did not like tap in shower that was broken, 2 cockroaches in kitchen and muddy area at cabin entrance parking place.
by A verified traveler
Posted 28 Apr 2024
It was quiet ,safe and clean.. my kids enjoyed the swimming in the pool. Big space for barbecue.
Comment from Hotel Management
2 May 2024 by Ingenia, Hotel Management
Hi Tshering,Thank you for providing your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
29 Feb 2024 by Ingenia, Hotel Management
Hi Aycan,Thank you for providing your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 15 Jan 2024 on Wotif
Comment from Hotel Management
29 Feb 2024 by Ingenia, Hotel Management
Hi Krishna,Thank you for providing your feedback after your stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 2 Jan 2024 on Wotif
We arrive and aircon was faulty after chasing a lot my room was chased late night. Property was full of cockroaches and mosquitoes also there were mouse bait station. It’s very small not for families. Cabin was smelly bathroom was small n very smelly. Also entry to this place the road is demaged like nothing was good at this place I will rate it really low and it price should be very low too like $30 per day this is just a day light robbery.
Comment from Hotel Management
11 Jan 2024 by Lauren, Hotel Management
Hi Hassan,Thank you for providing your feedback after your recent stay at Avina.We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holidays Team
by A verified traveler from Butler
Posted 10 Dec 2023
The property was convenient for our stay, however the cabins require maintenance. We were assigned cabin 150 which was fine however on entry discovered that the air-conditioner was leaking (water all over the floor) No mop. spoke to staff and they re-assigned us to cabin 148 without issue. Cabin 148 was dirty, cob webs and insects throughout including cockroaches. Door knobs broken draws broken and generally unclean. The service roads around the park really need to be repaired as they are in a terrible state,
Comment from Hotel Management
12 Dec 2023 by Lauren, Hotel Management
Hi Michael,Thank you for providing your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
19 Dec 2023 by Lauren, Hotel Management
Hi Ashish,Thank you for providing your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 23 Nov 2023 on Wotif
Broken key lock on cabin could not lock at night
Comment from Hotel Management
27 Nov 2023 by Lauren, Hotel Management
Hi Amanda,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Lauren, Hotel Management
Hi Farrukh,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 10 Oct 2023 on Lastminute
Great place for kids. Nice, neat and comfortable.
Comment from Hotel Management
12 Oct 2023 by Lauren, Hotel Management
Hi Belinda,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
