Ratings based on 982 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Air con cannot be controlled within the room which was disappointing and somewhat annoying. This made the experience a below average stay. Staff were nice and helpful but are let down by the facility.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
3 out of 5
by A verified traveler

Posted 21 Apr 2024
The staff were always helpful, but the cleaners are awful. There were used tissues left there from how long ago and even adter getting our room serviced the filthy tissues remained.
3 out of 5
by A verified traveler

Posted 16 Apr 2024
The staff were lovely and the location was fantastic. The air vents were very loud and the stand by light of the TV is extremely bright, so it was difficult to sleep.
Comment from Hotel Management
18 Apr 2024 by Michelle, Hotel Management
Thank you for your kind words
4 out of 5
by A verified traveler

Posted 15 Apr 2024
Location is a bonus, However foyer and reception can be brightened up to have a more hotel like look.
Comment from Hotel Management
18 Apr 2024 by Michelle, Hotel Management
Thank you
3 out of 5
by A verified traveler

Posted 11 Apr 2024
Staff untrained keycards don't work
Comment from Hotel Management
11 Apr 2024 by Michelle, Hotel Management
Hi,Thank you for your feedback.We do have new staff being trained, as you may remember it is hard when you are learning something new.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Excellent
Comment from Hotel Management
11 Apr 2024 by Ibis Management, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 30 Mar 2024
It wasn’t the cleanest, nicest place but it was alright. The location was really good and that’s all we really cared about. Overall, decent place to stay.
Comment from Hotel Management
11 Apr 2024 by Michelle, Hotel Management
Great news, thank you
3 out of 5
by A verified traveler

Posted 14 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Michelle, Hotel Management
Thank you
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