Ratings based on 255 Verified Reviews

3.7 out of 5
76% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Goleta

Posted 24 Mar 2024
Unfortunately, the room had a strong chemical odor (new carpeting I was told put in during the pandemic) and was also musty/mildewy. Left the following morning physically ill. The manager on duty tried to help, but he had no real options. If you have any sort of allergies, this is not the place for you.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023 on Lastminute
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 25 Sep 2023 on Wotif
Was a great base to the capital theatre as well as great food.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023 on Wotif
2 out of 5
by A verified traveler

Posted 11 Sep 2023 on Wotif
Was charged twice for the room as they couldn’t see my payment through this website. $150 room became a $300 room. Not happy about that at all.
Comment from Hotel Management
12 Sep 2023 by Hotel Manager, Hotel Management
Hi Mark,Thank you for your time leaving us a review.Our sincere apologies for your bad experience staying with us.We had system problems and unfortunately, the information that you had paid for your reservation to Wotif was not clear in our system.I have request a refund to Wotif as we have never charged them for your reservation.A refund will be process whitin 7-10 days and you will be notify via email onde the refund is processed.Again, our sincere apologies for the inconvenience.Hope you give us another chance to host you in the future.If you would like to further discuss this, please email us on stay@hotelharry.com.auKind Regards,Hotel Manager
4 out of 5
by A verified traveler

Posted 10 Sep 2023
The hotel location is superb right in Surry Hills, walking distance to a lot of good cafes and restaurants. My friend and I like being able to walk around and head back up for an afternoon break. The only thing that I think travellers intending to book here is to take note they have a very lively restaurant/bar downstairs and the music got really loud in the evening during my stays (Thursday nights to Saturday nights). We stayed on 2nd floor and right above it so took a while to sleep. If you would prefer a quiet night rest maybe not here. Also if there are better shower partition in the bathroom that will be great as the floor gets really wet.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2023 on Wotif
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2023 on Hotels