Ratings based on 990 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Apr 2024
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1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024
5 out of 5
by A verified traveler

Posted 19 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Anne, Hotel Management
Dear Prathima,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to share your rating with us. We do hope that we will be welcoming you back again in the very near future.Kind Regards,
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Very spacious. Full kitchen living/dining room and places to empty some luggage
Comment from Hotel Management
22 Mar 2024 by Adina Team, Hotel Management
Dear Diana,Thank you for taking the time and letting us know about your recent stay with us at Adina Town Hall. It’s always a pleasure to hear when a guest has thoroughly enjoyed their stay. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation. We look forward to welcoming you back soon for another comfortable stay.
4 out of 5
by A verified traveler

Posted 13 Mar 2024
Quiet. Easy walking distance to transport. Don't like the shower over the bath, would be better with a handrail for safety.
Comment from Hotel Management
15 Mar 2024 by Tristan Carey Executive Assistant Manager , Hotel Management
Dear Helen,Thank you for the feedback from your recent stay with us. We have passed your comments regarding the Handrails onto the management team for review and improvement. Thank you again for your feedback. Kind Regards,Tristan Carey Executive Assistant Manager Adina Apartment Hotel Sydney Town Hall
4 out of 5
by A verified traveler

Posted 10 Mar 2024
Never offered any VIP upgrade, parking terrible to find. Apartment is walking distance to tram and train also walking distance to Darling Quarter. 24 hr grocery nearby and close to eateries.
Comment from Hotel Management
15 Mar 2024 by Tristan Carey Executive Assistant Manager , Hotel Management
Dear Manuel,Thank you so much for your review, it was great to have you stay with us here at Adina Town Hall. I can see that you received the perk of complimentary parking. Unfortunately, upgrades are subject to availability. We can’t wait to welcome you back again soon.Kind Regards,Tristan Carey Executive Assistant Manager Adina Apartment Hotel Sydney Town Hall
3 out of 5
by A verified traveler from Wetherill Park

Posted 5 Mar 2024
The area where the property is situated is not easily accessible by car, which is not Adina’s fault, but because how the city roads were designed. Plenty of 1ways and no entry roads led us to going around in circles before finally finding their parking. They never mentioned or offered any VIP access/perks to us upon checking in. Only finding out now from Expedia that I actually have VIP access/perks which I was not able to avail. Property’s location is not close enough to public transports and dining areas. It would require a bit of walking but not that far, around 10-15 minutes. But it’s not convenient if you’re with an elderly. There’s convenient stores and small cafes in the area if you just want to grab a quick bite. Facilities and amenities are average We stayed in a 1 bedroom apartment and it’s spacious enough, with a small balcony.
Comment from Hotel Management
15 Mar 2024 by Tristan Carey Executive Assistant Manager , Hotel Management
Dear Anabel,Thank you so much for your review, it was great to have you stay with us here at Adina Town Hall. We can’t wait to welcome you back again soon.Kind Regards,Tristan Carey Executive Assistant Manager Adina Apartment Hotel Sydney Town Hall
5 out of 5
by A verified traveler

Posted 17 Feb 2024
the location is great. You can walk to shopping center and opera house.
Comment from Hotel Management
17 Feb 2024 by Anne, Hotel Management
Dear Julia,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to give us your feedback.Our location is great as we are within walking distance to all that Sydney has to offer. We are also lucky enough to be located in the city centre and it is great to know that you enjoyed it.We do hope that we can welcome you back again soon.Kind Regards,
4 out of 5
by A verified traveler

Posted 16 Feb 2024
The property is in a good convenient location. I felt it was reasonably priced for location. had some maintenance issues during stay but I wasn’t too bothered.
Comment from Hotel Management
17 Feb 2024 by Anne, Hotel Management
Dear Angelo,Thank you for taking the time and sharing your experience on your recent stay with us at Adina Town Hall.We are pleased to hear you had an enjoyable stay and you appreciated all aspects of your stay including our spacious and well-equipped rooms with facilities to ensure our guests have a comfortable stay.Our location is great as we are within walking distance to all that Sydney has to offer. We are also lucky enough to be located in the city centre and it is great to know that you enjoyed it.We do hope that we will be welcoming you back again in the very near future.Kind Regards,
3 out of 5
by A verified traveler

Posted 11 Feb 2024
No tags to put on the door to request housekeeping or privacy. We ask housekeeping to clean when we leave in the morning. When we return in late afternoon, hours later, room is never clean. Then they wake us up in the late afternoon when we’re napping before going out for the evening. Why can’t they clean the room before 4pm when guests are out for the day??
Comment from Hotel Management
12 Feb 2024 by Tristan Carey Executive Assistant Manager , Hotel Management
Dear Patricia,Thank you for taking the time to provide feedback on your recent stay with us. I am truly sorry to hear that the housekeeping did not meet expectations, we have passed your comments onto the management team for review and we will also ensure that this is acted on. Thank you again for your feedback, and I hope we will be able to welcome you back in the future.Kind Regards,Tristan Carey Executive Assistant Manager Adina Apartment Hotel Sydney Town Hall