Ratings based on 931 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Good location easy walk to train station Darling harbour and eateries. The toilet was a little noisy when flushed and lighting could be improved. The cost of the accommodation was reasonable. I would use the Vibe hotel again if I needed to stay near Darling harbour
Comment from Hotel Management
25 Apr 2024 by The Vibe Team, Hotel Management
Dear Angela, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay with us and found our location convenient for your needs. We will definitely take note of what you've mentioned about the toilet flush and the lighting, and see how we can improve them. We appreciate your feedback. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future. Kind regards,
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by The Vibe Team, Hotel Management
Dear Wai hing,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,
by A verified traveler from Perth
Posted 23 Apr 2024
Accessibility to shops and restaurants
Comment from Hotel Management
24 Apr 2024 by The Vibe Team, Hotel Management
Dear Joehanna Carmela Nique, Thank you so much for your fantastic 5-star rating! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us. Your positive feedback means the world to us, and it motivates our team to continue providing the best possible service to our guests. We're delighted that we met or exceeded your expectations, and we can't wait to welcome you back for another outstanding stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we're here to make your next stay just as fantastic as this one. Thank you for choosing to stay with us, and we look forward to serving you again soon! Kind regards,
by A verified traveler
Posted 21 Apr 2024
I found the reception Staff a little bit pompous and didn’t So I’ll read you what I wrote I found the reception start to be a bit pompous and did not read give full instructions on how to utilise it the hotels facility including the fob key in the Lift . I understand how the system works but not everybody does. It will be far better for people to tell the customers how things work, given the Hotel The bed was extremely uncomfortable as it kept moving in apart and away from the wall during the night a gap between the beds appeared which was uncomfortable
Comment from Hotel Management
22 Apr 2024 by The Vibe Team, Hotel Management
Dear Andrew, Thank you for taking the time to provide us with your feedback regarding your recent stay. We sincerely apologise for any inconvenience caused by the situation you experienced with our reception team. We understand the importance of creating a warm and friendly environment for our guests, and we will make sure to address this issue and emphasize the high level of service we aim to provide. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Also, please accept our sincere apologies for any inconvenience caused by the discomfort of the beds in your bed. We understand the importance of a good night's sleep and regret that we fell short of your expectations in this regard. We genuinely look forward to the possibility of welcoming you back in the future, and we assure you that we will make every effort to ensure your utmost comfort during your next stay.
by A verified traveler
Posted 21 Apr 2024
Fantastic property! Excellent location.
Staff are very friendly and helpful.
Rooms are very big for an city hotel.
Comment from Hotel Management
22 Apr 2024 by The Vibe Team, Hotel Management
Hi Mary,Thank you so much for your wonderful review. Looking forward to welcoming you back very soon!
by A verified traveler
Posted 20 Apr 2024
Walkable to public transport. Quite area.
Only didn’t like no toilet brush. With family to stay my kids are fussy with toilet.
Comment from Hotel Management
22 Apr 2024 by The Vibe Team, Hotel Management
Dear Marivic, We would like to personally thank you for your positive feedback. We loved to have you as a guest and hope to welcome you back very soon to our hotel.
by A verified traveler
Posted 16 Apr 2024
Always a pleasure. Room was spacious and clean, bed comfortable, enjoyable stay.
Comment from Hotel Management
17 Apr 2024 by The Vibe Team, Hotel Management
Dear Luke, Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic stay with us and that everything met your expectations. Receiving a 5/5 from you is truly rewarding, and we're grateful for your high praise. We can't wait to welcome you back for another exceptional experience at Vibe. If there's anything specific you loved or any suggestions you'd like to share, we're all ears. Thank you for choosing Vibe and we eagerly await the opportunity to host you again soon! Kind regards,
by A verified traveler
Posted 11 Apr 2024
Fabulous location for work visits. Close to everything.
Comment from Hotel Management
11 Apr 2024 by The Vibe Team, Hotel Management
Dear Kristin,Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic stay with us and that everything met your expectations.Receiving a 5/5 from you is truly rewarding, and we're grateful for your high praise. We can't wait to welcome you back for another exceptional experience at Vibe. If there's anything specific you loved or any suggestions you'd like to share, we're all ears.Thank you for choosing Vibe and we eagerly await the opportunity to host you again soon!Kind regards,
by A verified traveler
Posted 10 Apr 2024
Very spacious and clean
Comment from Hotel Management
11 Apr 2024 by The Vibe Team, Hotel Management
Dear Ben,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests.If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional.We hope to have the opportunity to host you again. Your satisfaction is our priority, and we look forward to welcoming you back.Kind regards,
by A verified traveler
Posted 5 Apr 2024
We had next door neighbours that were basically screaming at 2100. I know this is not the hotels fault but wanted to make a comment about it.
Also clearly heard street traffic in early morning.
Comment from Hotel Management
6 Apr 2024 by The Vibe Team, Hotel Management
Dear Grant, Thank you for taking the time to share your positive feedback regarding your recent stay at Vibe. We are delighted to hear that you had an overall enjoyable experience, and we appreciate your perfect rating 5 out of 5. It's always encouraging to receive positive feedback and we are pleased that you found your stay satisfactory.While we're thrilled with your positive rating, we also acknowledge that there is always room for improvement. We are sorry to hear that you were disturbed by the noise coming from the room nearby. We will definitely take note and see how we can prevent this issue from happening again.Thank you for choosing Vibe and we look forward to the opportunity to welcome you back for another outstanding stay in the future. Kind regards,
