Ratings based on 965 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Good accommodation in ideal location, however the Park View Room with 1 King Bed that I paid for was indeed not a King Size Bed at all, but 2 Single Beds pushed together to make up a King Sized Bed & this was a little disappointing as the Single Beds that were pushed together where one of the Single Beds was a little higher than the other Single Bed that it was attached to & there was an uncomfortable BUMP where both of these singles mattresses joined & also one mattress was softer than the other mattress. A little disappointed considering it is a 5 Star Hotel & should have a proper King & Queen Size mattress in their rooms that are actually advertised as a King or Queen Size Bed
by A verified traveler
Posted 25 Apr 2024
Staff service in general is very good. Just the waitress and barista at the dinning area were having some frustration due to too many orders. I could only order my coffee through waiters.
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 10 Apr 2024
by A verified traveler from YELLOWKNIFE
Posted 5 Apr 2024
Beautiful hotel right downtown Sydney AU. Couldn’t ask for a better.location.
by A verified traveler from YELLOWKNIFE
Posted 3 Apr 2024
Each room has its own unique room layout. Absolutely beautiful. I have been in many hotels around the world and truthfully this is the overall best hotel I’ve stayed in.
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 25 Mar 2024
$1100 room holding fee was worth more than the stay. Booked through expedia was good but was charged $19.46 credit card fee bey the hotel without knowing 😑. If you book for an agreed price should not be charge extra fees by the hotel. I am disputing with the hotel.
by A verified traveler
Posted 19 Mar 2024
Great location. Spacious and well equipped room
by A verified traveler
Posted 15 Mar 2024
This is such a beautiful hotel. I travel a lot and I couldn’t find a flaw. Extremely clean, luxuriously comfy beds, gorgeous rooms, lovely staff and fantastic location. This would be a wonderful hotel for a special occasion or staycation as it really feels luxurious. Highly recommend for any kind of traveler.
