Ratings based on 136 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Charlotte Hall

Posted 28 May 2024
I did not book this date. Expedia made the wrong booking and my dates were changed. I did not stay at this hotel.
Comment from Hotel Management
29 May 2024 by Katy, Hotel Management
Hi Brenda, As you didn't stay at the hotel, if there's a way for you to remove this review that would be great. It looks like you are giving our hotel a 1* review which will bring our averages down. It seems like the dissatisfaction is aimed at Expedia rather than at our hotel and I wouldn't want potential future bookers to see 1* reviews and be put off. Best wishesKaty
4 out of 5
by A verified traveler

Posted 24 Feb 2024
4 stars
4 out of 5
by A verified traveler

Great welcome and service. Nice hotel.

Posted 20 Feb 2024 on Hotels
We booked this last minute as a dog friendly hotel to meet friends. We were given a very warm welcome and staff were very hospitable and helpful throughout our visit. We stayed in Highgrove room which was a very good size and very clean. It was genuinely clean rather than chemically clean which you often find in dog friendly rooms. The food was very nice but the choice was restricted compared to the online menu.
5 out of 5
by A verified traveler

Posted 15 Sep 2023
Perfectly location for the main town attractions with excellent service and staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2023
5 out of 5
by A verified traveler

Lovely place.

Posted 30 Jul 2023 on Hotels
Nice place, lovely friendly staff, room was clean and modern, food was excellent, lovely sun trap beer garden out the back, we only had a one night stay as we were passing through but I'd happily stay there again.
4 out of 5
by A verified traveler

Posted 26 Jun 2023
All the staff were lovely. Friendly and helpful, nothing appeared to be too much trouble. The room itself was pleasant but far too hot and the fan was not adequate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2023 on Hotels