Ratings based on 966 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Stay is good, we reached late so had to park across the street.
5 out of 5
by A verified traveler

Posted 27 May 2024
Good service, easy parking £6 for 24 hrs ,10 mins walk to town, nice big room, very clean.
Comment from Hotel Management
29 May 2024 by Front office , Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
5 out of 5
by A verified traveler

Posted 26 May 2024
Very clean lovely breakfast, excellent coffe.
Comment from Hotel Management
29 May 2024 by Front office , Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
5 out of 5
by A verified traveler

Posted 10 May 2024
I like d room structure clean n tidy .
Comment from Hotel Management
13 May 2024 by Front office , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Front Office Team
1 out of 5
by A verified traveler

Posted 6 May 2024
Close to town which is good however we arrived and I wasn’t even on the system and they almost didn’t let us stay which was a huge inconvenience
Comment from Hotel Management
13 May 2024 by Front office , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Front Office Team
5 out of 5
by A verified traveler

Posted 6 May 2024
Think the parking should be free to the guests
Comment from Hotel Management
7 May 2024 by reception, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Office Team
5 out of 5
by A verified traveler

Posted 5 May 2024
The Room was clean & tidy, the staff were friendly & helpful. Have stayed here before when under a different name, it’s convenient if you have an event in Town
Comment from Hotel Management
7 May 2024 by reception, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Office Team
3 out of 5
by A verified traveler

Posted 28 Apr 2024
Very close to station and city. Food was ok.
Comment from Hotel Management
3 May 2024 by Front office , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Very central lovely hotel
Comment from Hotel Management
3 May 2024 by Front office , Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
4 out of 5
by A verified traveler

Posted 26 Apr 2024
Staff were great. Asked for a cord to charge my phone but they couldn’t supply one. Area is not that great, didn’t feel that safe walking around as a single female but not really hotels issue.
Comment from Hotel Management
27 Apr 2024 by ., Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jordan Front office manager