Ratings based on 37 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

relaxing stay

Posted 9 May 2017 on Orbitz
good location, very good facilities and friendly staff but... the pool/spa had a few unfixed issues (apparently unreported) and saunas were rather cold good meals and room refreshments
5 out of 5
by Canadian Traveller from Poland

Highly recommend

Posted 11 Feb 2014 on Hotels
Exceptional hotel, very good. They have a three star rating, but this is not at all correct. The hotel is easily a four star hotel, I don't understand why they only have three stars. The rooms are well designed, the pool and steam room and spa area was very relaxing and awesome. The service was very good, for example we went to dinner at the restaurant and there was a mountain bike team there having dinner and making a lot of noise. When we decided to leave due to the noise the waiter arranged for us to have a private table in the jazz club, and brought us our food from the restaurant over there. It became a very romantic dinner, and the food was exceptional. The only problems were that the hot tub was not hot enough, and the beds were single so there was a space between us. I believe that you can order a double bed though, rather than two singles side by side. The surrounding countryside is great for hiking and forest walks, and I can see would be awesome for mountain biking. Overall I highly recommend this resort.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Posted 17 Feb 2023
Stromstörungen waren nicht toll. Frühstück Buffet super. Saubere Zimmer und schöne Lage.
4 out of 5
by A verified traveler from Schleife

This traveler left a rating score only Posted 13 Feb 2023
5 out of 5
by A verified traveler

Bikers friendly hotel

Posted 11 Aug 2020 on Hotels
Nice hotel in a beautiful area, professional and friendly staff. Bikers friendly - service and cleaning place, secured storage for bikes. I would recommend bike trails Singltrek pod Smrkem that is right behind the hotel. After riding you can enjoy outdoor whirpool.
5 out of 5
by A verified traveler

Miło i ciekawie.

Posted 4 Feb 2020 on Hotels
Byliśmy na przełomie styczeń - luty. Bardzo miła obsługa, piękne położenie, cisza i spokój. Cieplutka woda w basenie dawała wieczorem odprężenie. Pyszne śniadania i obiadokolacje. Chociaż prawie codziennie padał deszcz to wypoczęliśmy zwiedzając Świeradów i okolice. Pomógł nam w tym "Niezbędnik Turysty" - broszura dostępna w Hotelu a wydawana przez Miejskie Centrum Kultury i Aktywności. Polecamy.