Ratings based on 236 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 9 Oct 2023
It's a bit off the beaten path but I kind of enjoy that. Signage to the hotel itself is somewhat of a challenge if you come in at night. Property itself is nice and I love the shuttle to the Dead Sea.
Comment from Hotel Management
28 Oct 2023 by Best Regards, Alaa Darweesh Front Office Manager, Hotel Management
Dear Valued Guest ,Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon!
by A verified traveler
Posted 22 Sep 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by Best Regards, Alaa Darweesh Front Office Manager, Hotel Management
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.
by A verified traveler from Mosman
Posted 20 Sep 2023
Not very clear with the dining options available and different staff members tell you different times and places to eat. Even wanted to charge for a milk sachet to have a cup of tea in my room which was meant to be included. No information in the room about eating options either other than a room service menu.
Comment from Hotel Management
28 Oct 2023 by Best Regards, Alaa Darweesh Front Office Manager, Hotel Management
Dear Valued Guest ,Greetings from Ramada Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward to welcome you back soon.
by A verified traveler
Posted 30 Aug 2023
Comment from Hotel Management
3 Sep 2023 by Best Regards, Alaa Darweesh Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Alaa DarweeshFront Office Manager
by A verified traveler
Posted 21 Aug 2023
Comment from Hotel Management
18 Nov 2023 by Best Regards, Alaa Darweesh Front Office Manager, Hotel Management
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.
by A verified traveler
Posted 9 Aug 2023
Very nice and quite. It has private beach.big swimming pool.
I recommend this place for everyone.
Comment from Hotel Management
3 Sep 2023 by Alaa Darweesh Front Office Manager, Hotel Management
Dear Ahmed , Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards,Alaa DarweeshFront Office Manager
by A verified traveler
Posted 3 Aug 2023
Very nice and close enough to the Dead Sea. They have shuttles to take you to a private beach or you can walk for about 10 minutes to their private beach.
Comment from Hotel Management
3 Sep 2023 by Alaa Darweesh Front Office Manager, Hotel Management
Dear Ahmed , We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon. Best Regards,Alaa DarweeshFront Office Manager
by A verified traveler
Posted 28 Jul 2023
Poor property condition
Comment from Hotel Management
3 Sep 2023 by Alaa Darweesh Front Office Manager, Hotel Management
Dear Salem , Thank you for your valuable feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary action so no re-occurrence will happen. Once again Thank you and we are looking forward to welcome you back soon. Best Regards,Alaa DarweeshFront Office Manager
by A verified traveler
Posted 10 Jun 2023
by A verified traveler
Posted 3 Jun 2023
Staff is professional, helpful and friendly
