Ratings based on 737 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Everything was perfect
by A verified traveler
Posted 12 May 2024
Great property
Comment from Hotel Management
13 May 2024 by Muhannad Hameed - General Manager, Hotel Management
Dear torey,We're delighted to hear that you had a wonderful stay at Dead Sea Marriott Resort & Spa! We look forward to welcoming you back again in the future for another fantastic experience!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
15 May 2024 by Muhannad Hameed - General Manager, Hotel Management
Dear Mouna,Thank you for taking the time to rate your experience at the Dead Sea Marriott Resort & Spa. We appreciate your feedback and are always striving to improve our services.If there is anything specific you would like to share about your stay or any suggestions you have for us, please do not hesitate to contact us directly. Your insights are invaluable in helping us provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Muhannad HameedGeneral ManagerDead Sea Marriott Resort & Spa
by A verified traveler
Posted 4 May 2024
Popular destination for locals and tourists. We arrived on a Friday and the place was packed. Very good place for young children since they have small playgrounds all around the garden.
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Anna, thank you for taking the time to share your experience with us. We are delighted to hear that you found Dead Sea Marriott Resort & Spa to be a popular destination enjoyed by both locals and tourists alike.It's wonderful to know that you appreciated the vibrant atmosphere, especially on Fridays, and that the presence of small playgrounds throughout the garden made it an enjoyable experience for young children.We appreciate your kind words and hope to welcome you back soon for another memorable stay.Warm regards,Muhannad Hameed,General Manager
by A verified traveler
Posted 2 May 2024
Nice staff
Many choices for food
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Halit, thank you very much for your kind review. We look forward to welcoming you back again.Warm regards,Muhannad Hameed,General Manager
by A verified traveler
Posted 2 May 2024
All is good and the FOOD WAS REALLY SUPER.. big thanks to Chef Ehab he is number one, really i go to Marriott to have nice dinner from Chef Ehab
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Tariq,Thank you very much for your glowing review of Dead Sea Marriott Resort & Spa! We are thrilled to hear that you had an exceptional dining experience with us. It's wonderful to know that Chef Ehab's culinary skills left such a lasting impression on you. We will make sure to pass on your compliments to him and the entire team. We look forward to welcoming you back soon for another memorable stay and delightful dining experience.Warm regards,Muhannad Hameed,General Manager
by A verified traveler
Posted 28 Apr 2024
Marriot is one of my top favourite hotels in the Deadsea, the facilities, dining options and quality of the space are amazing. Yet, I have faced a big inconvenience, as they gave me a family room (which has a connected room) instead of a regular room, which honestly has zero privacy as you have a door to door room and you can literally hear everything from the other room. They offered us another room that was also NOT convenient at all too, it was 2 separate beds, although I booked for a king size room. The main frustration was that I have booked long time ago to ensure getting a room within my needs, yet the hotel staff were not collaborating and I ended up in a 2 separate beds room, which I didn't book
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Esra, thank you for sharing your experience with us. We're delighted to hear that Dead Sea Marriott Resort & Spa is one of your top favorites in the Dead Sea, and that you appreciated our facilities, dining options, and overall ambiance.However, we deeply regret the inconvenience you faced regarding the room allocation during your recent stay. Your feedback regarding the family room and the subsequent room offered does not meet our usual standards of service. We sincerely apologize for the lack of privacy and the mismatch in room type, especially given your prior booking arrangements.Rest assured, we take your comments seriously and will address them with our team to ensure such incidents are not repeated in the future. We value your loyalty and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Muhannad Hameed,General Manager
by A verified traveler
Posted 27 Apr 2024
Good over all
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Sami,thank you very much for your kind review. We look forward to welcoming you back again.Warm regards,Muhannad Hameed,General Manager
by A verified traveler from Coventry
Posted 27 Apr 2024
The hotel towels are in a very bad condition, rooms need further maintenance.
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Feras,Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience caused by the condition of the towels and the maintenance issues in the rooms. Rest assured, we take your feedback seriously, and we will address these issues promptly to ensure a more pleasant experience for our guests in the future.Warm regards,Muhannad Hameed,General Manager
by A verified traveler
Posted 25 Apr 2024
Perfect stay after trekking around Egypt and Jordan. Must do the Dead Sea experience bit of a trek down but they do have a Golf Cart Service. Great Breakfast. Wonderful Staff and great pool areas. I would definitely recommend.
Comment from Hotel Management
5 May 2024 by Muhannad Hameed, General Manager, Hotel Management
Dear Mary,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Dead Sea Marriott Resort & Spa.It's fantastic to know that you found our Dead Sea experience worth the trek, and we're glad our Buggy Service made the journey easier for you. We're delighted that you also enjoyed our great breakfast, wonderful team, and the pool areas.Your recommendation means a lot to us, and we can't wait to welcome you back for another perfect stay!Warm regards,Muhannad Hameed,General Manager
