Ratings based on 397 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Great hotel and location
Comment from Hotel Management
15 May 2024 by Hayley, The Morgans Collection, Hotel Management
Hi Moira, Thank you for taking the time to leave a lovely review. I am so glad you loved the hotel as much as we do! We hope to welcome you back again soon.
by A verified traveler
Posted 7 May 2024
comfy bed, excellent location, friendly staff
Comment from Hotel Management
15 May 2024 by Hayley, The Morgans Collection., Hotel Management
Hi Debbie,Thank you for leaving a lovely review. We are so happy to hear you enjoyed your stay with us. I will pass your kind comments onto the management team. We hope to welcome you back again soon.
by A verified traveler
Posted 6 May 2024
Brilliant, easy to get to in city, prime location, quality inside.
Comment from Hotel Management
6 May 2024 by Hayley Duty Manager, Hotel Management
Hi Maurice,Thank you so much for taking the time to leave a lovely review. We are so happy to hear you had a great stay with us here at The Morgans Collection. We hope to welcome you back again.
by A verified traveler
Posted 28 Apr 2024
Girls on reception knew their stuff! Helpful & polite!
Comment from Hotel Management
28 Apr 2024 by Hayley The Morgans collection, Hotel Management
Hi James, Thank you for your lovely review. We are thrilled to hear that our reception team provided great customer service.We hope to welcome you back again soon.
by A verified traveler
Posted 22 Apr 2024
Lovely room ,Excellent location. Nice breakfast but poached eggs were over cooked . Would stay again.
Comment from Hotel Management
24 Apr 2024 by Hayley, The Morgans Collection, Hotel Management
Thank you for your review and feedback! We're delighted to hear that you loved your room and found our location excellent. We're glad you enjoyed the breakfast overall, but we apologize for the overcooked poached eggs. All feedback is passed on to the management team for improvements.We look forward to welcoming you back soon.
by A verified traveler
Posted 28 Mar 2024
All round great experience.
Comment from Hotel Management
28 Mar 2024 by Hayley, Hotel Management
Hi Denis, Many thanks for your review, I was delighted to see that you had enjoyed your stay with us here at Morgans, I thank you for the wonderful feedback and we look forward to welcoming you back to our hotel again very soon. Kind regards
by A verified traveler
Posted 22 Mar 2024
Nice hotel, free parking, very pleasant staff
Comment from Hotel Management
22 Mar 2024 by Eliza Duty Manager, Hotel Management
Dear Nigel,Thank you for your fantastic review! We're happy to hear you enjoyed your stay. Our team strives for excellence, and we're happy to have met your expectations.Hosting you was a pleasure, and we look forward to your next visit.Warm regards,Eliza
by A verified traveler
Posted 17 Mar 2024
Quick and easy check in taken to room by staff nice location of hotel to Swansea arena and marine area.
Comment from Hotel Management
21 Mar 2024 by Hayley Duty Manager, Hotel Management
Thank you for taking the time to leave a review. We really appreciate it. We hope to see you again soon at Morgans. Many Thanks
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Hayley Duty Manager, Hotel Management
Thank you for taking the time to leave a review. We really appreciate it. We hope to see you again soon at Morgans. Many Thanks
by A verified traveler
Posted 19 Feb 2024
Definitely will be staying again - lovely decor and staff so welcoming
Comment from Hotel Management
4 Mar 2024 by Aaron , Hotel Management
Hi Kimberley, Many thanks for your review, I was delighted to read that you enjoyed your stay with us here at Morgans Hotel. As soon as you have some dates in mind, we'd love to welcome you back! If there is anything we can do to help, please do not hesitate to contact us, Kind regards, Morgans Hotel
