Ratings based on 52 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
It is a good place to stay
Comment from Hotel Management
7 Apr 2024 by Andrew Song,Duty Manager of Tonilo Lamborghini Hot, Hotel Management
Dear guest, Thank you for staying at the Tonilo Lamborghini Hotel Kunshan again and leaving a full review. My friends and I are really full of achievement. Excitement and doubled the sense of responsibility, the details of the perfect achievement, once again on behalf of small partners thank you for your encouragement. We look forward to your next stay in Kunshan! Enjoy your stay! Andrew Song,Duty Manager of Tonilo Lamborghini Hotel Kunshan
by A verified traveler
Posted 26 Nov 2021 on Hotels
Comment from Hotel Management
8 May 2023 by Nancy, Hotel Management
尊敬的YIXIN，感谢您选择昆山托尼洛•兰博基尼酒店! 感谢您对酒店全10分的肯定，我们得知以后更是动力满满呢。酒店开业至今一直致力于为每一个客人打造一个“店外之家”的居住环境，您的肯定是我们前进路上最大动力。酒店二楼马可波罗西餐厅全新自助早餐全新升级，您得到的想不到的，我们全都有，不只是面包。期待您的品鉴，祝您生活愉快！值班经理 Nancy Zhao
by A verified traveler from Shanghai
Posted 14 Oct 2019
Great service, very responsive. Room was fantastic - very well decorated, had nice extras like electronic blinds between the bedroom & bathroom. Had a dressing room, too.
Deliveries were handled by a robot - the coolest thing ever. It came to the room, rang the phone and we got our stuff. Then it headed back by itself including calling the elevator and getting in.
Comment from Hotel Management
1 Nov 2019 by Lukina Lv Duty manager, Hotel Management
Dear Guest，
Warm greetings from Tonino Lamborghini Hotel Kunshan-City Center Thank you for choosing Tonino Lamborghini Hotel Kunshan-City Center for your stay in Kunshan.Also thank you for taking the time to review us and share you experience. I am happy to know that you liked the room 、 service and "Rebort". We look forward to welcome you back.
Best wished
Recommended
for Everyoneby A verified traveler
Nice Hotel
Posted 16 Apr 2017Hotel was very nice and the staff was excellent. Resturant manager, David was very helpful. Customer relations officers also very helpful.
The only problem I had was that I needed to extend another night but the rate increased dramatically. The staff did not offer any accommodation so I was forced to move to another hotel.
Comment from Hotel Management
20 Apr 2017 by Jack Heavenor, Hotel Management
Dear Guest,
Thank you very much for choosing to stay with us recently and leaving such a lovely review!
I'm very happy to hear that our staff's quality of service was to your liking and I'll be sure to pass on word to David that his help was greatly appreciated.
As far as the issue with extending your stay goes, I'm extremely sorry that we weren't able to provide an easier solution for the accommodation issue. I've notified our Front Desk team so the handling of the situation will be addressed for the future. Additionally I've also sent you a message privately regarding the issue.
Once again, thank you for both your feedback and your kind words. We hope to welcome you back to our hotel on your next visit to Kunshan!
by A verified traveler
Posted 14 May 2016 on Hotels
Comment from Hotel Management
22 Aug 2019 by Lukina Lv值班经理, Hotel Management
尊敬的客人：
您好！
感谢您选择昆山兰博基尼酒店！酒店位于昆山的商业中心，乘坐高铁去往国际大都市上海仅需19分钟，开车40分钟；35分钟车程或者12分钟高铁即可到达苏州。酒店的设计体现了时尚现代的外观和优雅经典的内在。酒店毗邻当地知名购物中心，可满足宾客的购物需求。酒店的每一个细节都展现出高贵雍容的气质。房间均配备商务人士所需设施。超过300平方米的室内恒温泳池，给予所有宾客宽敞·、惬意的体验。酒店新开面馆“聚八仙”，得到广大客人的一致喜爱。期待您的下次光临，酒店能够给您带来一次“家外之家”的完美体验。祝您生活愉快，工作顺利！
by Eric from SFO
Posted 25 Apr 2016 on Hotels
It is a relatively good hotel for local touring
Comment from Hotel Management
22 Aug 2019 by Lukina Lv Duty manager, Hotel Management
Dear Guest,
Thank you for chossing to stay with us and giving us the opportunity to be of service to you. Also thank you for taking the time to review us on booking and share your experience.
We value your patronage and look forward to welcome you back.lf l can be of any assistance in the future,l would deem it an adsolute pleasure.
Your sincerely
by AFD from Little Ecc
Excellent hotel
Posted 29 Mar 2016 on HotelsHotel was good, got an upgrade to a very large room. Entertainment was limited in hotel with just one bar and so full of smoke it was impossible to enjoy the live jazz band
Comment from Hotel Management
22 Aug 2019 by Lukina Lv Duty manager, Hotel Management
Dear Guest,
Thank you for chossing to stay with us and giving us the opportunity to be of service to you. Also thank you for taking the time to review us on booking and share your experience.
We value your patronage and look forward to welcome you back.lf l can be of any assistance in the future,l would deem it an adsolute pleasure.
Your sincerely
by A verified traveler
Posted 16 Mar 2016 on Hotels
by A verified traveler
its ok. not great. bit disappointed
Posted 25 Jan 2016 on HotelsA bit disappointed. Seems to be just a hotel name franchised out but run just as a local hotel. Overall nothing spectacular except having the lamborghini name. Expensive for such a small place as kunshan. The internet is great tho. Wireless is fast. Shower is good... Strong. Front desk needs more training. Took more than 15 minutes to check in and another 15 to check out... i was the only person there... imagine how long it will take if there was another customer...
Comment from Hotel Management
22 Aug 2019 by Lukina Lv Duty manager, Hotel Management
Dear Guest,
Thank you for chossing to stay with us and giving us the opportunity to be of service to you. Also thank you for taking the time to review us on booking and share your experience.
We value your patronage and look forward to welcome you back.lf l can be of any assistance in the future,l would deem it an adsolute pleasure.
Your sincerely
by A verified traveler
Posted 18 Jul 2015 on Hotels
Very enjoyable stay
Comment from Hotel Management
22 Aug 2019 by Lukina Lv Duty manager, Hotel Management
Dear Guest,
Thank you for chossing to stay with us and giving us the opportunity to be of service to you. Also thank you for taking the time to review us on booking and share your experience.
We value your patronage and look forward to welcome you back.lf l can be of any assistance in the future,l would deem it an adsolute pleasure.
Your sincerely
