Ratings based on 143 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
Clean well-equiped hotel located conveniently in a shopping complex
by A verified traveler
Posted 15 Nov 2019
Comment from Hotel Management
20 Nov 2019 by Sunny, Hotel Management
Dear Guest，
Thank you for choosing Somerset Emerald City Suzhou and give us feedback.
We're hoping to see you again~
by A verified traveler
Posted 8 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Sunny, Hotel Management
尊敬的客人您好，
感谢您多次选择苏州盛捷服务公寓同时希望您每次都能有满意的入住体验，我们随时欢迎您分享任何意见和建议哦~
by A verified traveler
Pleasant stay
Posted 12 Jul 2019 on HotelsGood and comfortable. Will stay again
Comment from Hotel Management
17 Jul 2019 by Guest Service, Hotel Management
Dear Guest，
Thank you for choosing Somerset Emerald City Suzhou!
We're very happy to saw your good feedback for us!
Hope to see you again.
Best Regards
by A verified traveler from Singapore
Posted 22 Jun 2019
This hotel is right next to Emerald City Mall and the walking street. Great location with lots of good restaurant and amenities. Lots of areas to shop and dine. Great Location!!
Comment from Hotel Management
26 Jun 2019 by Sunny , Hotel Management
Dear Andrew,
Thank you for choosing Somerset Emerald City Suzhou!
It seems that you really like our good location in suzhou SND.We also hope you were satisfied with our warmly service during your stay and hope to see you again~
by A verified traveler
Posted 23 Feb 2019 on Hotels
Comment from Hotel Management
3 Mar 2019 by Sunny, Hotel Management
尊敬的客人您好，
感谢您再次入住苏州盛捷服务公寓，期待与您再次相见，谢谢~
by A verified traveler
Good standard great location
Posted 30 Jan 2019 on HotelsBusiness
Comment from Hotel Management
3 Feb 2019 by Karol.ge, Hotel Management
Dear Guest, thanks for choosing Somerset Emerald City Suzhou and sharing your feedback with us. We are so delight that you enjoyed your stay here with us. And your recognition is greatest encouragement to us. All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 23 Nov 2018 on Hotels
Comment from Hotel Management
13 Dec 2018 by Daniel.Chen, Hotel Management
Thanks for choosing Somerset Emerald City Suzhou, we are so delight that you had good time here with us. All of our staff are looking forward to seeing you again.
by A verified traveler
Business trip to Suzhou
Posted 9 Aug 2018 on HotelsGreat with Mall and other facilities in close proximity.
Comment from Hotel Management
14 Aug 2018 by karol.ge, Hotel Management
Thanks for living in Somerset Emerald City Suzhou and sharing your feedback with us, we are so glad that you like your stay in our hotel , we are looking forward to seeing you again!
by A verified traveler
Nice place to stay
Posted 3 Aug 2018 on HotelsConvenient location
Comment from Hotel Management
14 Aug 2018 by karol.ge, Hotel Management
Thanks for living in Somerset Emerald City Suzhou and sharing your feedback with us, we are so glad that you like your stay in our hotel , we are looking forward to seeing you again!
