Ratings based on 42 Verified Reviews

3.9 out of 5
75% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Superb fitness club and quiet rooms

Posted 14 Sep 2020 on Hotels
Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2019
5 out of 5
by A verified traveler

EXCELLENT

Posted 24 Feb 2019 on Hotels
GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
4 out of 5
by William

Good stay.

Posted 3 Dec 2017 on Hotels
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
2 out of 5
by A verified traveler

nice hotel in the middle of nowhere

Posted 29 Oct 2017
the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
4 out of 5
by A verified traveler

BUSINESS BREAK AWAY TRIP & CONFERENCE

Posted 17 Dec 2015 on Hotels
Comfortable but far in distance from any amenities.
3 out of 5
by A verified traveler

Not for business

Posted 27 Oct 2014 on Hotels
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.
5 out of 5
by A verified traveler

Kenpinski are great

Posted 16 Oct 2014 on Hotels
The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.
2 out of 5
by JIAXING from Shanghai

Not as good as I expected.

Posted 8 Oct 2014 on Hotels
Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.
4 out of 5
by A verified traveler

Nice but not 5 star

Posted 27 Sep 2014 on Hotels
The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.
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